Epic Reviews - Pros & Cons, Ratings & more - 2025
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Epic
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Epic

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73%
epic.com

Epic is a leading EHR software that streamlines clinical workflows, enhances patient health information management, and supports healthcare operations. It offers robust features like seamless interoperability, clinical documentation, and integration with billing systems for optimized efficiency. Trusted by healthcare providers worldwide, Epic aims to improve patient care and operational excellence.

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73% Subscribed Score

Analysis

Epic is a comprehensive EHR software designed for healthcare providers to manage patient information, clinical workflows, and operational tasks. Key features include interoperability, customized dashboards, meaningful use reporting, and seamless integration with other health systems. It supports efficient patient management but has a steep learning curve. While more expensive than most competitors, its robust functionality justifies the cost for large hospitals. Alternatives like Cerner and WebPT offer simpler interfaces but lack Epic’s depth. Customer support is rated highly, making it ideal for medium-to-large healthcare organizations.

Subscribed Score Metrics
25/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
0/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
MetricsScore
Customer Support5/6
Security0/6
Ease of Use5/6
Value of Money5/6
Integration4/6
Popularity6/6
Radar Chart Table View
Pros & Cons
Customizable dashboards enhance usability
Robust reporting capabilities appreciated
Wide functionality and integration options
Ease of patient information access praised
Complex tools lead to a steep learning curve
Issues with off-site access reported
Repetitive features can feel redundant
Remote login failures frequently mentioned

Reviews of Epic from other platforms

Other Alternatives

WebPT is a web-based, all-in-one platform designed for physical, occupational, and speech therapists to streamline their practice workflows. Providing tools for scheduling, documentation, billing, and patient engagement, it enhances clinic efficiency while optimizing patient outcomes. Known for its compliance, flexibility, and reliability, WebPT supports over 150,000 rehab therapy professionals across 20,000 clinics and ensures continuous expert support.

Tebra revolutionizes healthcare practice management with innovative solutions designed to enhance every aspect of the patient journey. Ideal for healthcare providers, medical practices, administrators, and marketers seeking efficiency, patient engagement, and practice growth.

eClinicalWorks offers cloud-based EMR and practice management solutions tailored for healthcare providers of all sizes. Its features enhance patient care, streamline clinical workflows, and reduce administrative burdens through AI-powered tools like Scribe for automated documentation. The platform supports revenue cycle management and patient engagement tools, improving efficiency and care coordination. Designed for the evolving Value-Based Care landscape, it helps providers achieve better outcomes and optimize practice operations.