How to Cancel Ez Texting

To cancel your EZ Texting subscription, follow these steps:

Checking Your Contract and Account Status

Before you begin the cancellation process, it is important to review your EZ Texting contract for any specific terms or conditions that may apply. Since EZ Texting does not require contracts, you can cancel your recurring subscription at any time without incurring termination fees.

Cancelling Your Subscription

To cancel your subscription:

• Log into your EZ Texting account.
• Click on your profile dropdown menu.
• Select the "Billing" option.
• Follow the prompts to cancel your recurring subscription.

Notifying EZ Texting (If Necessary)

If you have any specific concerns or need assistance, you can contact EZ Texting’s customer support. However, given the straightforward nature of their cancellation process, this is typically not necessary.

Ensuring No Further Charges

After cancelling your subscription, ensure that you will not be charged further by verifying that the cancellation was successful. You can do this by checking your account settings or contacting customer support if you have any doubts.

Porting or Hosting Your Phone Number (Optional)

If you wish to migrate your EZ Texting phone number to another service, you will need to follow additional steps:

• Contact your new service provider’s customer support to initiate the number transfer process.
• Gather necessary documentation, including your current EZ Texting account details, your business’s billing address, and a copy of your most recent EZ Texting bill.
• Submit a number hosting or porting request, depending on whether you are moving just SMS functionality or both SMS and voice functionality.
• Schedule a phone number disconnection date with EZ Texting, but avoid cancelling your EZ Texting account until the number porting process is complete to prevent losing your phone number.

Testing and Verifying Your Phone Number

After the porting or hosting process is complete, test your phone number to ensure that both voice and texting are working correctly. Configure your new communication workflows in your new service provider’s platform as needed.

By following these steps, you can effectively cancel your EZ Texting subscription and, if necessary, transfer your phone number to a new service provider.