How to Cancel FieldEdge (2026)

How to cancel FieldEdge

To cancel your FieldEdge subscription, follow these steps:

1. Provide Written Notice: Email a termination request to FieldEdge support at [email protected], stating your intention to cancel your account. This notice should be sent at least 30 days before your desired cancellation date.

2. Disable AutoPay: If AutoPay is enabled for your FieldEdge subscription, turn it off to prevent further charges after your account is terminated. You can manage your AutoPay settings in your account settings.

3. Unsubscribe from Add-ons: If you’ve signed up for any additional features or add-ons beyond the base FieldEdge subscription, unsubscribe to avoid being billed for services you no longer need after cancellation.

4. Export Your Data: Before your account is permanently deleted, export any important data, such as customer information, invoices, or job history, that you want to keep for your records. FieldEdge provides a 30-day window after termination for you to export your data before it’s deleted from their systems.

5. Understand Reimbursement Policies: If you’ve prepaid for unused Work Order Units, you may be eligible for a partial refund upon cancellation. According to FieldEdge’s terms, you’ll be reimbursed for unused Work Order Units within 30 days of your last registration day if you cancel voluntarily. However, if FieldEdge terminates your account for cause, you’ll forfeit any unused Work Order Units as liquidated damages.