How to Cancel finway

To cancel a product purchase from Fin-Nor, follow these steps carefully to ensure a smooth return process.

Eligibility for Return

• The item must be related to a purchase made directly from the fin-nor.com website.
• The returned merchandise must be non-customized, unused, undamaged, and returned in its original packaging.

Steps to Cancel and Return a Product

Initiate the Return

• Sign into your account on the fin-nor.com website.
• Navigate to the Returns Portal to initiate the return process.

Prepare the Return

• Ensure the item is in its original packaging and includes all original tags and accessories.
• Pack the item securely to prevent damage during transit. You can use the original packaging or your own, but make sure any old shipping labels are removed or covered.

Include Necessary Documentation

• Insert the packing slip provided by Fin-Nor into the box. If you do not have the packing slip, complete the return form and include it with your returned merchandise.
• Do not write your order number directly on the product, as this may disqualify you from receiving your refund.

Ship the Return

• Attach the prepaid shipping label provided by Fin-Nor to the package.
• Drop off the package at a UPS drop-off point. If you do not have access to a UPS drop-off location, you will be responsible for paying the return shipping costs.
• Retain a copy of your drop-off receipt and tracking information for your records.

Post-Return Process

• Fin-Nor will notify you by email when they receive your return.
• Allow up to 10 business days for your refund to be processed. Refunds will be returned to the original form of payment used for the purchase.
• Note that any shipping costs or handling fees from the original order are non-refundable.

Additional Notes

• Returns must be processed within 30 days of the original purchase.
• Fin-Nor does not offer store credit or gift cards in exchange for returned products.
• For products purchased from authorized Fin-Nor dealers or resellers, their return policy applies, and you should contact them directly for more information.