Firstup Reviews - Pros & Cons, Ratings & more - 2025
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Firstup
73%
Overview Reviews Deals Videos Pricing Cancellation FAQ Alternatives
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  • Employee Experience Platform
  • Firstup
  • Review

    • Firstup

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    73%
    Overview Reviews Deals Videos Pricing Cancellation FAQ Alternatives

    Subscribed Reviews

    73% Subscribed Score

    Analysis

    Firstup is an intelligent communication platform designed to enhance employee experience and engagement from hire to retire. Used by enterprises like Amazon and Toyota, it offers AI-powered campaign tools, multi-channel content distribution, real-time analytics, and employee segmentation across desktop and mobile. Though pricing is undisclosed, it offers Essential, Professional, and Premier plans.

    Compared to alternatives like Workvivo or Staffbase, Firstup excels in personalized content delivery and language support but lacks hands-on task management tools. Ideal for HR teams, Firstup elevates engagement but may not suit developers needing integration-heavy platforms.

    Its real-time insights and scalability stand out, but smaller teams may find it overly robust. Customer support and AI features are well-rated, ensuring efficient performance and cost-effectiveness for larger organizations.

    Subscribed Score Metrics
    26/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security4/6
    Ease of Use5/6
    Value of Money4/6
    Integration4/6
    Popularity5/6
    Radar Chart Table View
    Pros & Cons
    User-friendly interface praised for ease of use
    Multi-channel sharing improves communication
    Real-time engagement insights enhance decision-making
    Mobile access ensures flexibility
    Limited customization options for some users
    Occasional lag in performance reported
    Higher learning curve for advanced features
    Pricing details lack transparency

    Reviews of Firstup from other platforms

    4.5
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    3.2
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