Freshsales Overview of Reviews & Product Details - 2025
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Freshsales

Freshsales is an intuitive, AI-powered CRM designed to enhance sales processes for businesses of all sizes. It offers tools for lead management, multichannel client engagement, and automated workflows to boost team productivity. Features like pipeline visualization, built-in communication channels, and Freddy AI insights empower teams to close deals efficiently. Tailored pricing ensures affordability for startups while offering advanced capabilities for enterprises.

Freshsales

Sales & CRM
AI Choice Award
2025

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Sales & CRM
AI Choice Award
2025
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Freshsales is a robust Client Relationship Management (CRM) solution designed to streamline sales processes and enhance customer engagement. Powered by AI, Freshsales equips sales teams with tools to attract high-quality leads, manage pipelines efficiently, and automate workflows for improved productivity. Integrated communication features like email, chat, and telephony enable seamless interactions, ensuring a unified sales experience. Learn more on the deal page.

Why Use Freshsales?

Opting for Freshsales offers several benefits:

  • Comprehensive Feature Set: Get real-time insights with deal management tools, lead scoring, and account tracking. AI-driven Freddy optimizes outreach through personalized emails and predictive analytics.
  • Automation at Scale: Automate repetitive tasks with workflows, sales sequences, and forecasting capabilities to focus efforts on closing deals.
  • Integrated Communication Channels: Connect with clients smoothly via built-in email, phone, SMS, and live chat for seamless interactions across multiple touchpoints.
  • Ease of Use: With drag-and-drop pipelines and customizable dashboards, Freshsales is user-friendly for teams of all sizes—from startups to enterprises.
  • Customizable Solutions: Tailor modules, fields, and workflows to align with unique business requirements, ensuring scalability and flexibility.
  • Quick Onboarding: Out-of-the-box templates and rapid deployment allow teams to start leveraging the tool efficiently.

Who is Freshsales For?

Freshsales is ideal for:

  • Startups: Build a strong foundation with affordable plans and essential CRM features for managing sales growth.
  • SMBs: Scale operations with flexible tools that enable multichannel engagement and streamlined processes.
  • Enterprises: Leverage advanced security, custom modules, and sandbox functionality for large-scale customization and governance.

Freshsales empowers businesses to optimize their sales functions and foster meaningful customer relationships. For comparable solutions, explore Close.

Freshsales Summary

Freshsales is a robust Client Relationship Management (CRM) solution designed to streamline sales processes and enhance customer engagement. Powered by AI, Freshsales equips sales teams with tools to attract high-quality leads, manage pipelines efficiently, and automate workflows for improved productivity. Integrated communication features like email, chat, and telephony enable seamless interactions, ensuring a unified sales experience. Learn more on the deal page.

Why Use Freshsales?

Opting for Freshsales offers several benefits:

  • Comprehensive Feature Set: Get real-time insights with deal management tools, lead scoring, and account tracking. AI-driven Freddy optimizes outreach through personalized emails and predictive analytics.
  • Automation at Scale: Automate repetitive tasks with workflows, sales sequences, and forecasting capabilities to focus efforts on closing deals.
  • Integrated Communication Channels: Connect with clients smoothly via built-in email, phone, SMS, and live chat for seamless interactions across multiple touchpoints.
  • Ease of Use: With drag-and-drop pipelines and customizable dashboards, Freshsales is user-friendly for teams of all sizes—from startups to enterprises.
  • Customizable Solutions: Tailor modules, fields, and workflows to align with unique business requirements, ensuring scalability and flexibility.
  • Quick Onboarding: Out-of-the-box templates and rapid deployment allow teams to start leveraging the tool efficiently.

Who is Freshsales For?

Freshsales is ideal for:

  • Startups: Build a strong foundation with affordable plans and essential CRM features for managing sales growth.
  • SMBs: Scale operations with flexible tools that enable multichannel engagement and streamlined processes.
  • Enterprises: Leverage advanced security, custom modules, and sandbox functionality for large-scale customization and governance.

Freshsales empowers businesses to optimize their sales functions and foster meaningful customer relationships. For comparable solutions, explore Close.

Freshsales reviews

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83%
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Overall rating

5
4
3
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CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 4/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 5/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Freshsales

Pricing Range
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This only an estimated pricing range, visit Freshsales pricing page to access all the information by clicking “Visit Now”.

Not specified.
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This product comes with a special deal, see details

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83% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Freshsales is a robust Client Relationship Management (CRM) solution designed to streamline sales processes and enhance customer engagement. Powered by AI, Freshsales equips sales teams with tools to attract high-quality leads, manage pipelines efficiently, and automate workflows for improved productivity. Integrated communication features like email, chat, and telephony enable seamless interactions, ensuring a unified sales experience. Learn more on the deal page.

Why Use Freshsales?

Opting for Freshsales offers several benefits:

  • Comprehensive Feature Set: Get real-time insights with deal management tools, lead scoring, and account tracking. AI-driven Freddy optimizes outreach through personalized emails and predictive analytics.
  • Automation at Scale: Automate repetitive tasks with workflows, sales sequences, and forecasting capabilities to focus efforts on closing deals.
  • Integrated Communication Channels: Connect with clients smoothly via built-in email, phone, SMS, and live chat for seamless interactions across multiple touchpoints.
  • Ease of Use: With drag-and-drop pipelines and customizable dashboards, Freshsales is user-friendly for teams of all sizes—from startups to enterprises.
  • Customizable Solutions: Tailor modules, fields, and workflows to align with unique business requirements, ensuring scalability and flexibility.
  • Quick Onboarding: Out-of-the-box templates and rapid deployment allow teams to start leveraging the tool efficiently.

Who is Freshsales For?

Freshsales is ideal for:

  • Startups: Build a strong foundation with affordable plans and essential CRM features for managing sales growth.
  • SMBs: Scale operations with flexible tools that enable multichannel engagement and streamlined processes.
  • Enterprises: Leverage advanced security, custom modules, and sandbox functionality for large-scale customization and governance.

Freshsales empowers businesses to optimize their sales functions and foster meaningful customer relationships. For comparable solutions, explore Close.

Pros
  • User-friendly interface and intuitive navigation
  • Strong lead management features with automation
  • Effective sales pipeline and sequence management
  • Cost-effective compared to competitors
Cons
  • Limited customization for certain features
  • Customer support response times can be slow
  • Reporting and analysis tools are complex
  • Migration to new versions is time-consuming
Subscribed Score Metrics
29/36 Metric achieved
MetricsScore
Customer Support4/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration5/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
Freshsales Pricing Range
Not specified.

Freshsales Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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What else exists next to Freshsales
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A list of platforms similar to Freshsales, helping you evaluate which tool best matches your needs.

Need to cancel Freshsales? Here is how
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Thinking about how to cancel Freshsales this is how you do it!

To cancel a Freshsales account:

  • Go to Admin settings > Account settings > Account.
  • Export data if needed, then click "Cancel my account."
  • Confirm cancellation by checking the box and clicking "Cancel Account."

How to Cancel the Freshsales

To cancel a Freshsales account:

  • Go to Admin settings > Account settings > Account.
  • Export data if needed, then click "Cancel my account."
  • Confirm cancellation by checking the box and clicking "Cancel Account."
Every else you need to know about Freshsales
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Freshsales is right for you.

Pricing Range
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This only an estimated pricing range, visit Freshsales pricing page to access all the information by clicking “Visit Now”.

Not specified.
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now