Guide

Cancellation Methods:

While Guide’s website doesn’t explicitly mention self-service cancellation within account settings, information suggests contacting their support team is the most reliable approach.

Recommended Method:

1. Contact Guide Support: Directly reach out to Guide’s support team to initiate the cancellation process. Here’s how:
2. Contact Form: Visit the Guide “Contact Sales” page and look for a general support option (if available). If no general support option is present, you can still use the contact form to reach out. Clearly state your intent to cancel your subscription and include any relevant account details they might require, such as your company name or the email address associated with your account.
3. Email (Alternative): If a contact form isn’t readily available, you can send an email to Guide’s support team at [email address removed] clearly stating your intent to cancel your subscription. Include any relevant account details mentioned above.

Additional Considerations:

• Subscription Access: While cancelling your subscription terminates recurring charges, you might have access to Guide’s platform until the end of your current billing period.
• Data Retention: Review Guide’s Terms of Service for details regarding data retention after cancellation. You can likely access their Terms of Service through a link in the website footer.
• Confirmation: Regardless of the chosen method (contact form or email), request confirmation from Guide upon initiating the process. Inquire about the timeframe for termination and any potential prorated refunds.

By following these steps and considering the additional points, you can effectively initiate the cancellation of your Guide subscription and ensure a clear understanding of the associated implications.

Note: Since Guide’s website lacks clear self-service cancellation information, contacting their support team is currently the most reliable course of action for terminating your service.