Help Desk Management for Small Business

Vision Helpdesk

visionhelpdesk.com

88%

Vision Helpdesk is an all-in-one customer support solution designed to streamline multi-channel interactions across email, social media, calls, and more. It offers flexible tools including help desk, multi-company support, ITIL-certified service desk, and live chat, catering to businesses of all sizes. Known for its customization, affordability, and ease of use, it’s trusted by over 20,000 companies globally. Both SaaS and on-premise options are available, starting at just $8 per agent per month.

Mojo Helpdesk

mojohelpdesk.com

78%

Mojo Helpdesk is an intuitive cloud-based ticketing system designed to streamline customer and IT support operations. It consolidates requests, automates workflows, tracks progress, and provides a centralized knowledge base for self-service. Trusted by over 2.5 million users across various industries, Mojo Helpdesk enhances efficiency and organization with features like SLA monitoring, time tracking, and Google integration. Suitable for businesses, schools, healthcare, and government organizations, it simplifies support management and boosts team productivity.

UVdesk

uvdesk.com

75%

UVdesk is a cloud-based, open-source helpdesk software designed to streamline customer support and ticket management for businesses. It offers features like reporting, email collaboration, ticket prioritization, and a knowledge base, providing efficient workflows for both teams and customers. Highly customizable and user-friendly, UVdesk supports various eCommerce platforms and multilingual environments, making it an ideal solution for businesses of all sizes. Affordable pricing plans cater to diverse needs, ensuring scalability and value for money.

C Desk

cdesk.eu

72%

C-Desk is a versatile service desk platform designed to manage service requests across all organizational departments, making it an all-in-one solution for internal and external processes. Alongside request management, it features asset tracking, a knowledge base, task management, service automation, and communication tools. With customizable modules like photo galleries, surveys, and event boards, C-Desk streamlines workflows and enhances collaboration. Its user-friendly interface ensures seamless adoption and improves operational efficiency.

HESK

hesk.com

72%

Hesk is a powerful and user-friendly helpdesk software designed to streamline customer support operations. It offers features like ticket management, prioritization, and categorization, enabling businesses to efficiently resolve queries. With flexible customization options and cloud or on-premise deployment, Hesk is a cost-effective solution for teams of all sizes.

AzureDesk

azuredesk.co

64%

AzureDesk is a cost-effective, cloud-based helpdesk software designed to streamline customer support. It offers features like a ticketing system, automation, reporting tools, and integrations with platforms like JIRA and Slack. With an intuitive interface and customizable portal, it caters to businesses aiming for efficient service and customer satisfaction. Try it at an affordable price per user with flexible plans.

ngDesk

capterra.com

61%

ngDesk is an intuitive, fully integrated help desk solution designed to enhance customer support and IT asset management. It offers powerful tools such as ticketing, chatbots, asset tracking, and customizable modules to streamline operations. With flexible pricing, including a free plan, and automation features, it enables efficient, scalable workflows tailored to business needs.

ServicePRO

servicepro.solutions

55%

ServicePRO is a comprehensive enterprise service desk solution designed to streamline workflows and enhance customer service efficiency. It offers automation for the entire service request lifecycle and supports both cloud-hosted and on-premise deployment. With robust reporting, customizable workflows, and self-service capabilities, it provides full visibility into operations while maintaining departmental security. Ideal for advanced organizations, ServicePRO boosts productivity and optimizes service delivery across businesses.