Subscription Cancellation:

Hippo Videos provides a straightforward method for canceling your subscription. Here’s how to proceed:

1. Access Settings: From your Hippo Videos account, navigate to the “Settings” section. You can do this by clicking on the “More” icon in the left navigation bar and selecting “Settings,” or directly clicking on the “Settings” icon from the left navbar.
2. Navigate to Subscriptions: Within the Settings menu, locate the “Subscriptions” tab. This section should house options related to your subscription status and details.
3. Initiate Cancellation: Look for the option to “Cancel” or “Pause Subscription” at the bottom right corner of the screen. Click on this option to initiate the cancellation process.
4. Confirmation Steps: Follow any on-screen prompts to confirm your request to cancel the subscription. This may involve confirming your email address or providing a reason for cancellation.
5. Technical Support: If you encounter any technical issues during the cancellation process, reach out to Hippo Videos support team at support@hippovideo.io for assistance.

Important Considerations:

• Data Access: After canceling your subscription, you may still have access to your account and existing videos according to the terms of your subscription until the end of the current billing period.
• Account Deletion: Ensure you understand Hippo Videos’ policies regarding data retention and account deletion if you wish to remove all personal information associated with your account.
• Alternative Solutions: Evaluate whether you require continued use of a video creation platform before definitively canceling your Hippo Videos subscription. Explore alternative solutions if necessary to meet your video creation needs.

By following these steps, you can effectively cancel your Hippo Videos subscription through their web interface, ensuring a smooth process without unnecessary complications.