How to Cancel Hootsuite Subscription
Step 1: Log into Your Hootsuite Account
Visit the Hootsuite website and log in to your account using your credentials.
Step 2: Access Account Settings
Go to “My Profile” and select “Account settings, preferences, and billing.”
Step 3: Navigate to Billing Information
Within the Account settings, click on the “Billing” tab, then select “Update billing information.”
Step 4: Access Subscription Management
Expand the “Manage my subscription” section.
Step 5: Initiate Cancellation
Within the Subscription Management section, select “Cancel subscription.”
Step 6: Confirm Cancellation
Follow the on-screen instructions to confirm the cancellation. Your changes will take effect at the end of your paid or trial period.
Step 7: Benefit Until End of Period
Understand that you can continue to benefit from all current plan features until the end of your subscription period.
Step 8: Consider Future Re-activation
Know that Hootsuite keeps your account information and data. If you decide to return, you can restart your subscription, and they will restore your account to make it easy to get back up and running.
Looking for Alternatives?
If you’re seeking other tools to manage your social media presence after canceling your Hootsuite subscription, consider these top alternatives:
- Buffer: A user-friendly platform for scheduling posts, analyzing performance, and managing all your social media accounts in one place.
- Sprout Social: Offers comprehensive social media management features, including analytics, engagement tools, and social listening.
- Later: Specializes in visual content planning and scheduling, making it ideal for Instagram and other visually-driven platforms.
- HubSpot: A comprehensive platform that integrates social media management with CRM, marketing, and sales tools.
- Mailchimp: Known for email marketing, it also offers social media management features to streamline your campaigns.
- SEMrush: Primarily an SEO tool, it also provides social media management features to enhance your online presence.
- Crazy Egg: While focused on website optimization, it offers insights that can inform your social media strategies.
Each of these platforms offers unique capabilities to help you effectively manage and grow your social media presence.
Cancelling your Hootsuite subscription involves accessing your account settings, navigating to the billing section, and following the steps provided for subscription cancellation. Confirm the end date of your subscription period and consider the option to reactivate your account in the future with preserved data.
Important Tips:
- Cancellation Period: Note that your changes, including the cancellation, will take effect at the end of your paid or trial period. Ensure you utilize the features until that period ends.
- Future Re-activation: If you plan to return to Hootsuite in the future, know that your account information and data will be preserved for an easy restart.
- Billing Information Update: While in the billing section, you might also consider updating your billing information if needed before or after cancellation.
- Contact Support (if needed): If you encounter any issues during the cancellation process or have specific questions, you may contact Hootsuite support for assistance.