How to Cancel Hostinger Horizons

To cancel your Hostinger Horizons subscription:

1. Log in to your Hostinger account and access the hPanel dashboard.
2. Note that the option to request a refund directly from the hPanel is disabled for Hostinger Horizons subscriptions.
3. Contact Hostinger’s 24/7 live chat support team to request cancellation of your subscription.
4. If you’re within the 30-day money-back guarantee period and have used less than half of your plan’s allocated messages, you can request a refund during the same conversation.
5. The support agent will guide you through the cancellation process and confirm when your subscription has been terminated.

Important notes:

• The automated chatbot (Kodee) cannot process refunds, so make sure to speak with a human support agent.
• Hostinger reserves the right to refuse refunds in cases of abuse or misuse of the service.
• Simply stopping use of the service will not cancel your subscription; explicit cancellation through support is required.
• If you purchased through a third-party payment processor, additional steps may be required.

For assistance with cancellation, visit Hostinger’s Help Center or contact their customer support team directly through live chat for immediate help.