How to Cancel Iotum

To cancel your iotum account and associated subscriptions or communications, follow these steps:

Canceling Your iotum Account

You can delete your iotum account, which includes associated personal information, at any time through your application account. Here’s how:

• Log in to your iotum account.
• Navigate to the account settings or profile section.
• Look for the option to delete your account and follow the prompts to complete the process.

Managing Communication Preferences

If you want to manage or cancel specific communications, you can do so in several ways:

• Unsubscribe from Promotional Emails: Follow the instructions included in each promotional email from iotum to unsubscribe.

• Update Account Settings: Log in to your iotum account and update your communication preferences in the account settings.

• Submit a Privacy Request Form: Complete and submit a Privacy Request Form or contact iotum via mail at:

  Iotum Inc.,
  1209 N. Orange St,
  Wilmington DE 19801-1120
  Attn: Privacy

  Be sure to include your name, email address, the communication received, method of delivery (e.g., post, email, phone call, text), and any additional information about the material you no longer wish to receive.

Canceling Subscriptions and Service Notifications

To cancel subscriptions and prevent further automatic payments, note that service notifications are part of the service and cannot be canceled unless you cancel or stop using the service entirely.

• Cancel Subscriptions: If you need to cancel a subscription, contact iotum support at [email protected] or [email protected] to assist you in the process. Keep in mind that canceling your subscription may require removing your PIN from operational systems, which could prevent you from using the services.

Exercising Data Protection Rights

If you want to exercise your rights under applicable data protection laws, such as accessing, correcting, or deactivating your personal information:

• Contact iotum directly if they are acting as the data controller.
• If iotum is acting as a data processor, they will direct you to the data controller to exercise your rights.

By following these steps, you can effectively manage and cancel your iotum account and associated communications.