Kissmetrics Reviews - Pros & Cons, Ratings & more - 2025
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Kissmetrics
64%
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    • Kissmetrics

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    64%

    Kissmetrics is a customer analytics platform that tracks user behavior across websites and applications. It offers comprehensive user tracking, actionable insights, behavioral segmentation, and seamless integration, benefiting marketers, product managers, e-commerce, and SaaS companies.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    64% Subscribed Score

    Analysis

    Kissmetrics is an advanced analytics platform tailored for marketers, developers, and product teams to track detailed user behavior, segment audiences, and run automated campaigns. Key features include funnel analysis, A/B testing, cohort tracking, and real-time reporting. Pricing starts at $299/month (Silver Plan), scaling up for larger user bases. Compared to competitors like Mixpanel and Amplitude, its focus on behavioral data and campaign automation is a distinct edge, though its steeper learning curve and pricing may deter smaller businesses. Customer support is highly rated, offering email and chat options even at lower tiers. For mid-sized to large businesses, Kissmetrics offers robust data insights, though alternatives like Mixpanel are often cheaper for similar features. Cost-effectiveness is average; better value comes with higher-budget plans.

    Subscribed Score Metrics
    23/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    4/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    3/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security3/6
    Ease of Use4/6
    Value of Money4/6
    Integration3/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    Powerful analytics and user behavior insights.
    Customizable reports and dashboards.
    Excellent customer support.
    Tracks user engagement and conversions.
    Expensive pricing for small businesses.
    Reports can be slow to generate.
    Steep learning curve for new users.
    Limited integration with other tools.

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