How to Cancel MailStore Server

To cancel and fully remove MailStore Server from your system, follow these steps:

Uninstalling MailStore Server

1. Stop the MailStore Server Service:
   • Ensure that the MailStore Server service is stopped to prevent any ongoing processes from interfering with the uninstallation. You can do this through the Windows Services manager or via the MailStore Server administration interface.

Removing the Software

• Uninstall via Windows Control Panel:
  • Go to the Windows Control Panel, navigate to "Programs and Features" (or "Add or Remove Programs" in older Windows versions), find MailStore Server in the list of installed programs, and select "Uninstall" to start the removal process.
• Follow the Uninstallation Wizard:
  • Follow the prompts provided by the uninstallation wizard to complete the removal of MailStore Server.

Removing Associated Data and Configurations

• Delete User Accounts and Archives:
  • If you have synchronized users with directory services, ensure that the "Automatically delete users in MailStore Server" option is selected to remove user accounts. However, note that this will not delete the associated email archives. For manual removal, go to the MailStore Server administration interface, navigate to "Administrative Tools > Users and Archives," and manually delete the user accounts if necessary. Do not delete the email archives unless they are no longer needed, as they may be required for compliance or business purposes.
• Remove Configuration Files and Folders:
  • After uninstallation, manually delete any remaining configuration files and folders associated with MailStore Server, typically found in the installation directory (e.g., C:Program FilesMailStore Server).

Revoking Licenses and Access

• Revoke User Licenses:
  • When a user leaves the company, their user license can be reused by removing their user account from MailStore Server. This ensures the license is available for new users.
• Revoke Access to Archives:
  • If another user needs access to the email archive of a former employee, adjust the privileges in the MailStore Server administration interface. Go to "Administrative Tools > Users and Archives," open the "User Properties" of the successor, and add read privileges to the archive of the departing worker under "Privileges".

Final Cleanup

• Check for Remaining Files and Settings:
  • Ensure all associated files, folders, and settings related to MailStore Server are removed from the system.
• Verify System Integrity:
  • After completing the uninstallation and cleanup, verify that the system is functioning correctly and that no remnants of MailStore Server are causing any issues.

By following these steps, you can fully cancel and remove MailStore Server from your system.