How to Cancel MoodMe Subscription

Considering discontinuing your MoodMe subscription? This guide outlines the methods available for cancelling your service, ensuring a smooth and efficient process.

Cancellation Methods:

MoodMe offers two possible approaches for subscription cancellation, depending on how you purchased your subscription:

Direct Cancellation Through MoodMe: If you purchased your subscription directly through MoodMe’s website or app, you might be able to cancel it yourself using their account management features.
Cancellation Through App Store/Google Play: If you subscribed through the App Store (iOS) or Google Play (Android), you’ll need to manage the cancellation through their respective platforms.

Direct Cancellation Through MoodMe (if applicable):

Contact MoodMe Support: While MoodMe doesn’t explicitly mention self-service cancellation on their website, it’s best to reach out to their support team for confirmation and assistance. Here’s how:
Contact Form: Visit the MoodMe “Contact Us” page and submit a request through their online form. Clearly state your intent to cancel your subscription and inquire about any self-service cancellation options within your account settings (if applicable).

Cancellation Through App Store/Google Play (if applicable):

Access App Store/Google Play Settings: If you subscribed through the App Store or Google Play, you’ll need to manage your subscription through their respective settings menus on your device.
Manage Subscriptions: Locate the section dedicated to “Subscriptions” or “Managed Subscriptions” within your App Store or Google Play settings.
Find MoodMe Subscription: Identify your MoodMe subscription within the list of active subscriptions.
Cancel Subscription: Select the option to “Cancel Subscription” or similar wording specific to the platform. Follow the on-screen instructions to finalize the cancellation process.

Additional Considerations:

Cancellation Timing: Regardless of the chosen method, ensure you initiate cancellation before the renewal date to avoid being charged for the next billing period.
Subscription Access: While cancelling your subscription terminates recurring charges, you might have access to MoodMe’s platform until the end of your current billing period.
Data Retention: Review MoodMe’s Privacy Policy for details regarding data retention after cancellation. You can likely access their Privacy Policy through a link in the website footer. If you have specific concerns about data retention, clarify your preferences during the cancellation process by mentioning it in your contact form submission to MoodMe support (if applicable).
Confirmation: Regardless of the chosen cancellation method (direct through MoodMe or via App Store/Google Play), request confirmation from MoodMe upon initiating the process. Inquire about the exact termination date to avoid any potential confusion.

By following these steps and considering the additional points, you can effectively terminate your MoodMe subscription and ensure a clear understanding of the associated implications.