OnBase Overview of Reviews & Product Details - 2025
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OnBase

OnBase is a comprehensive enterprise content management (ECM) platform designed to streamline data, document, and process management. It enables intelligent process automation, customizable workflows, low-code app development, and integration with core business systems, enhancing operational efficiency. With robust security, centralized storage, and advanced search capabilities, OnBase helps organizations improve productivity, reduce costs, and achieve faster ROI.

OnBase

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Seamless Integrations
Seamless Integrations
Connect easily with your favorite tools.
Affordable Pricing
Affordable Pricing
Transparent plans to fit any budget.
No-Code Simplicity
No-Code Simplicity
Launch without writing a single line of code.

OnBase is a robust solution designed to simplify the complexities of information management and workflow automation. As an industry-leading product in the Enterprise Content Management space, OnBase unifies data, documents, and processes on a single platform to drive operational efficiency and improved customer service.

Built to address the distinct challenges of modern organizations, OnBase offers preconfigured, turn-key solutions tailored for both departmental and enterprise needs. With seamless integrations to key applications such as Epic and Workday, it delivers content-driven solutions that support critical business functions. The platform’s design reduces the requirement for extensive custom development, thereby lowering the total cost of ownership and minimizing IT sprawl.

Core Features of OnBase:

  • Document and File Management: Supports a variety of file types, offers Optical Character Recognition (OCR), robust search, versioning, and advanced metadata management, enabling users to quickly locate and manage essential documents.
  • Workflow Automation: Configure automated processes with a flexible and powerful workflow engine that adapts to varying business rules and conditions, reducing manual tasks and ensuring process consistency.
  • Platform Integration: Purpose-built connectors integrate OnBase with existing systems, streamlining data flow across applications while enhancing performance and reliability.
  • Low-Code/No-Code Application Development: Empowers IT and business users to design and deploy custom applications without extensive coding, accelerating time-to-value and boosting agility.

OnBase streamlines operations by capturing key information into one secure repository, enabling organizations to improve service delivery, reduce operating costs, and lower risk. Its unified platform provides a modern, user-friendly interface that can be accessed from any device, ensuring that employees have instant access to critical information when and where they need it.

Why Choose OnBase?

  • Simplified Data Management: Consolidate disparate documents and data sources into a single system for easy retrieval and compliance with retention policies.
  • Enhanced Process Automation: Leverage configurable workflows to automate key business processes, thereby reducing manual intervention and streamlining operations.
  • Agile and Scalable: Easily integrate with existing enterprise systems and quickly adapt to evolving business requirements without costly customizations.
  • Empowered Business Users: With low-code and no-code tools, non-technical users can build and deploy applications that align with their unique process needs.

Discover exclusive OnBase deals and learn how OnBase can transform your digital workflow management. For organizations seeking alternatives, consider DocuWare and Laserfiche as excellent complementary solutions.

OnBase Summary

OnBase is a robust solution designed to simplify the complexities of information management and workflow automation. As an industry-leading product in the Enterprise Content Management space, OnBase unifies data, documents, and processes on a single platform to drive operational efficiency and improved customer service.

Built to address the distinct challenges of modern organizations, OnBase offers preconfigured, turn-key solutions tailored for both departmental and enterprise needs. With seamless integrations to key applications such as Epic and Workday, it delivers content-driven solutions that support critical business functions. The platform’s design reduces the requirement for extensive custom development, thereby lowering the total cost of ownership and minimizing IT sprawl.

Core Features of OnBase:

  • Document and File Management: Supports a variety of file types, offers Optical Character Recognition (OCR), robust search, versioning, and advanced metadata management, enabling users to quickly locate and manage essential documents.
  • Workflow Automation: Configure automated processes with a flexible and powerful workflow engine that adapts to varying business rules and conditions, reducing manual tasks and ensuring process consistency.
  • Platform Integration: Purpose-built connectors integrate OnBase with existing systems, streamlining data flow across applications while enhancing performance and reliability.
  • Low-Code/No-Code Application Development: Empowers IT and business users to design and deploy custom applications without extensive coding, accelerating time-to-value and boosting agility.

OnBase streamlines operations by capturing key information into one secure repository, enabling organizations to improve service delivery, reduce operating costs, and lower risk. Its unified platform provides a modern, user-friendly interface that can be accessed from any device, ensuring that employees have instant access to critical information when and where they need it.

Why Choose OnBase?

  • Simplified Data Management: Consolidate disparate documents and data sources into a single system for easy retrieval and compliance with retention policies.
  • Enhanced Process Automation: Leverage configurable workflows to automate key business processes, thereby reducing manual intervention and streamlining operations.
  • Agile and Scalable: Easily integrate with existing enterprise systems and quickly adapt to evolving business requirements without costly customizations.
  • Empowered Business Users: With low-code and no-code tools, non-technical users can build and deploy applications that align with their unique process needs.

Discover exclusive OnBase deals and learn how OnBase can transform your digital workflow management. For organizations seeking alternatives, consider DocuWare and Laserfiche as excellent complementary solutions.

OnBase reviews

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83%
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Overall rating

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CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 5/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 4/6

What is the value for money based on Subscribed’s assessment?

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Integration 5/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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OnBase

Pricing Range
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This only an estimated pricing range, visit OnBase pricing page to access all the information by clicking “Visit Now”.

$2k-$9.9k / Month
Deals Available

This product comes with a special deal, see details

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83% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

OnBase is a robust solution designed to simplify the complexities of information management and workflow automation. As an industry-leading product in the Enterprise Content Management space, OnBase unifies data, documents, and processes on a single platform to drive operational efficiency and improved customer service.

Built to address the distinct challenges of modern organizations, OnBase offers preconfigured, turn-key solutions tailored for both departmental and enterprise needs. With seamless integrations to key applications such as Epic and Workday, it delivers content-driven solutions that support critical business functions. The platform’s design reduces the requirement for extensive custom development, thereby lowering the total cost of ownership and minimizing IT sprawl.

Core Features of OnBase:

  • Document and File Management: Supports a variety of file types, offers Optical Character Recognition (OCR), robust search, versioning, and advanced metadata management, enabling users to quickly locate and manage essential documents.
  • Workflow Automation: Configure automated processes with a flexible and powerful workflow engine that adapts to varying business rules and conditions, reducing manual tasks and ensuring process consistency.
  • Platform Integration: Purpose-built connectors integrate OnBase with existing systems, streamlining data flow across applications while enhancing performance and reliability.
  • Low-Code/No-Code Application Development: Empowers IT and business users to design and deploy custom applications without extensive coding, accelerating time-to-value and boosting agility.

OnBase streamlines operations by capturing key information into one secure repository, enabling organizations to improve service delivery, reduce operating costs, and lower risk. Its unified platform provides a modern, user-friendly interface that can be accessed from any device, ensuring that employees have instant access to critical information when and where they need it.

Why Choose OnBase?

  • Simplified Data Management: Consolidate disparate documents and data sources into a single system for easy retrieval and compliance with retention policies.
  • Enhanced Process Automation: Leverage configurable workflows to automate key business processes, thereby reducing manual intervention and streamlining operations.
  • Agile and Scalable: Easily integrate with existing enterprise systems and quickly adapt to evolving business requirements without costly customizations.
  • Empowered Business Users: With low-code and no-code tools, non-technical users can build and deploy applications that align with their unique process needs.

Discover exclusive OnBase deals and learn how OnBase can transform your digital workflow management. For organizations seeking alternatives, consider DocuWare and Laserfiche as excellent complementary solutions.

Pros
  • Versatile workflow automation and integration
  • Efficient document storage and retrieval
  • User-friendly with strong customization options
  • Improves productivity and eliminates paper processes
Cons
  • Steep learning curve for new users
  • High costs for add-ons and licensing
  • Occasional system performance issues
  • Limited or complex report generation features
Subscribed Score Metrics
29/36 Metric achieved
MetricsScore
Customer Support4/6
Security5/6
Ease of Use5/6
Value of Money4/6
Integration5/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
4/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
OnBase Pricing Range
$2k-$9.9k / Month

OnBase Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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OnBase

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Need to cancel OnBase? Here is how
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Thinking about how to cancel OnBase this is how you do it!

To cancel an OnBase product, contact Hyland Software for support. Review your contract terms and notify them of your intention to cancel. Ensure all data is backed up before termination.

How to Cancel the OnBase

To cancel an OnBase product, contact Hyland Software for support. Review your contract terms and notify them of your intention to cancel. Ensure all data is backed up before termination.

Every else you need to know about OnBase
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if OnBase is right for you.

Pricing Range
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This only an estimated pricing range, visit OnBase pricing page to access all the information by clicking “Visit Now”.

$2k-$9.9k / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now