How to Cancel Paid Memberships Pro (2026)

How to cancel Paid Memberships Pro

To cancel a membership using Paid Memberships Pro, follow these steps:

Administrator-Initiated Cancellations

Administrators can manually cancel a user’s membership through the WordPress admin panel. Here’s how:

1. Navigate to Memberships > Members in the WordPress admin.
2. Locate the member by searching for their name or email address.
3. Click on the member’s name or the Edit Member link to manage their account.
4. On the Edit Member screen, select the Memberships panel.
5. Choose Cancel for the membership level you wish to cancel.
6. To refund the last payment, check the refund box.
7. To cancel their recurring payment, select the option to cancel the payment subscription and save changes.

Member-Initiated Cancellations

Members can cancel their own memberships directly from their Membership Account page:

1. Log in to the membership account.
2. Navigate to the Membership Account page and click the Cancel link.
3. Confirm the cancellation on the following page.
4. The recurring payment will be immediately canceled, and the membership will be set to expire at the end of the prepaid term.

Customizing Cancellation Behavior

If you want to change the default behavior so that memberships are canceled immediately without waiting for the next payment date, you can use a custom code recipe. This involves adding a snippet to your site to return false on the pmpro_cancel_on_next_payment_date function, which will terminate membership benefits immediately upon cancellation.