How to Cancel Patch My PC
To cancel your Patch My PC product, follow these steps:
License Management
- Navigate to the Patch My PC Cloud interface and go to the Environments page.
- Click the vertical ellipsis (⋮) beside the expiry date of your license, then select Edit License.
- This will open the License Screen. Here, you can manage your current license, but since you are canceling, you will not need to enter a new license key.
Disconnecting Integrations
- If you have integrated Patch My PC with Microsoft Intune or Configuration Manager, you need to disconnect these integrations.
- Go to the Environments page and find the section related to your Intune or Configuration Manager connection.
- Click on the connection and select the option to delete or disconnect it. This will stop any further updates or app deployments through these connections.
Support and Notification
- Inform Patch My PC support about your decision to cancel the product. You can open a support case through their technical support page.
- Describe your intention to cancel and request any necessary steps or confirmations from their side.
Billing and Subscription
- Contact Patch My PC’s billing department or refer to your billing email to initiate the cancellation of your subscription.
- Ensure you receive confirmation of the cancellation to avoid any further charges.
Additional Steps
- Review any company settings or notifications configurations you may have set up and adjust or remove them as necessary.
- Go to the Company Settings page and update any relevant information, such as billing emails or notification preferences.
By following these steps, you can effectively cancel your Patch My PC product and disconnect all associated integrations and services.