Paybooks

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Paybooks is an all-in-one cloud payroll software designed to simplify payroll management for Indian businesses. It features automated compliance with tax regulations, direct salary payments, leave management, and employee self-service access via mobile and web. Additional functionalities include biometric attendance tracking, integration with business platforms, and expense management. Trusted by over 3,000 companies, Paybooks streamlines payroll processes with user-friendly tools and support.

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How to Cancel Paybooks

To cancel your Paybooks subscription, follow these steps:

Unsubscribing from Paybooks

For Top-Up Customers

Log in to your Paybooks account.
Navigate to the application settings.
Find and select the "Unsubscribe" option. This option will only be enabled after you have downloaded the backup data of your account.

For Outsourcing Customers

You need to provide a prior written notice of 30 days to terminate the payroll service contract.
Send the written notice to Paybooks as specified in your contract or through the contact methods provided on their website.

Additional Steps

Ensure you have downloaded the backup of your data before unsubscribing, as this is a requirement for top-up customers and recommended for all users to retain their records.
If your account is blocked for 60 days or more, all data stored on Paybooks’ servers will be deleted after a 30-day prior notice. Therefore, it is crucial to resolve any issues promptly to avoid data loss.

Post-Cancellation

Upon termination of the agreement, the rights and licenses granted to use the service will automatically terminate, and you may not continue to use the service.
Paybooks will provide a backup file of your customer data if requested within 30 days of termination or expiration. After this period, Paybooks will have no further obligation to maintain or provide access to your customer data.