How to Cancel plug paid

To cancel a paid product using the Tribulant WordPress Shopping Cart plugin, you need to manage the order cancellation process manually, as the plugin itself does not provide an automated order cancellation feature like WooCommerce. Here’s how you can handle it:

1. Access the Order: Log into your WordPress dashboard and navigate to the orders section of your Tribulant Shopping Cart plugin. Locate the specific order you want to cancel.

2. Update Order Status: Manually update the order status to "Cancelled" or a similar status that indicates the order is no longer active.

3. Refund the Customer: Use your payment gateway’s interface (e.g., PayPal, Stripe) to process a refund for the customer. This step is crucial for maintaining customer trust.

4. Notify the Customer: Send an email to the customer confirming that their order has been cancelled and that a refund has been processed.

5. Remove Product from Inventory (if applicable): If the product is physical and you manage inventory levels, ensure that the product is returned to stock if it was not shipped.

6. Record the Cancellation: Keep a record of the cancellation for future reference, including the reason for cancellation if provided by the customer.

For a more automated order cancellation process, consider using a plugin like WooCommerce’s Customer Order Cancellation, which provides features for managing cancellations directly within the plugin interface.