ProProfs Survey Maker

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ProProfs Survey Maker is an intuitive SaaS tool for creating custom surveys, forms, quizzes, polls, and more to gather actionable feedback. It offers over 100 templates and millions of pre-made questions, making survey creation fast and effortless. Features like NPS surveys, in-app triggers, and advanced reporting help businesses measure customer satisfaction, improve retention, and drive growth. The platform supports multiple integrations, cross-device compatibility, and multilingual options for global reach and versatility.

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How to Cancel ProProfs Survey Maker

To cancel your ProProfs Survey Maker subscription, follow these steps:

Cancellation Process

Log in to your account: Access your ProProfs Survey Maker account using your credentials.
Navigate to account settings: Go to your account settings section.
Pause or cancel subscription: You can either pause your subscription, which allows you to reactivate it later, or cancel it entirely. To cancel, look for the option to stop your subscription and follow the prompts.

Post-Cancellation Effects

Downgrade to free plan: If you cancel your subscription, your account will be downgraded to the free version. This means you will no longer have access to premium features.
Data retention: Your surveys will not be deleted, but data such as survey attempts and scores will be removed.
Payment cessation: You will not be charged again after cancellation. However, note that ProProfs does not prorate for pending months in the payment cycle in case of a refund.

Contact Support if Needed

If you encounter any issues or need further assistance, you can contact ProProfs support by emailing [email protected].

Refund Policy

If you cancel within 15 days of signing up, you will not be charged anything. For cancellations after this period, you will not receive a prorated refund for the remaining month, but you will not be charged again in the future.