How to Cancel Provar

To cancel your Provar product subscription or delete your test projects and associated items, follow these steps:

Canceling Subscription

If you need to cancel your Provar subscription, you should contact Provar’s customer support directly. Here’s how you can do it:

• Log in to the Provar Success Portal.
• Select ‘Raise a Case’ to initiate the cancellation process.
• Alternatively, you can reach out directly to your dedicated Customer Success Specialist for assistance.

Deleting Test Projects

To delete a test project and all associated items in Provar, follow these steps:

• Navigate to the test project you want to delete.
• Use the new feature introduced in the Summer ’24 Release, which allows you to delete a test project and all associated items, including test cases and plans, without first deleting connected records.
• This process will ensure that you do not receive error messages indicating the existence of associated entries throughout the deletion process.

Additional Steps

If you have any specific configurations or settings that need to be reverted or adjusted during the cancellation process, consider the following:

• Review any relevant page objects for potential updates to ensure compatibility with the latest DOM structure changes, especially if you have been using Provar with Salesforce.
• Ensure you have no ongoing test executions or scheduled test plans that might be affected by the cancellation.
• If you are using Provar with other tools like CI/CD tools, Jira, or other integrations, you may need to disconnect these integrations before canceling your subscription.

For any further assistance or specific queries related to your cancellation, it is advisable to contact Provar’s customer support for personalized help.