Punchh Pricing & Features Overview - Subscribed.FYI

Punchh

Punchh is a leading platform for restaurants, convenience stores, and retailers, driving same-store sales with personalized customer experiences. Powered by AI, it boosts lifetime value and loyalty for nearly 200 global enterprise brands.

Overview

What is Punchh?

Punchh is a cutting-edge platform designed to help restaurants, convenience stores, and retailers drive same-store sales by creating consistent, modern customer experiences. By leveraging the power of identity resolution in physical retail, Punchh delivers one-to-one customer engagement and loyalty that extends beyond mobile devices. The Punchh Loyalty and Engagement Platform, powered by artificial intelligence, guides consumers through their lifecycle from first-time customer to loyal superfan, building meaningful relationships and significantly increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue through enhanced customer engagement and loyalty.

Why Use Punchh?

In the competitive landscape of customer engagement and loyalty platforms, Punchh excels by:

  • Personalized Customer Engagement: Punchh offers a platform for one-to-one customer engagement, ensuring a consistent and personalized brand experience across all channels.
  • AI-Powered Insights: The platform utilizes artificial intelligence to guide consumers through their lifecycle, providing insights that help businesses tailor their marketing efforts to individual customers.
  • Increased Lifetime Value: By fostering meaningful relationships with customers, Punchh helps businesses dramatically increase the lifetime value of their customers.
  • Comprehensive Loyalty Programs: Punchh supports robust loyalty programs that go beyond mobile devices, integrating seamlessly with physical retail environments to enhance customer loyalty and retention.

Who is Punchh For?

Punchh caters to a diverse range of users:

  • Restaurants: Restaurants use Punchh to create personalized dining experiences, drive repeat visits, and increase customer loyalty through targeted promotions and rewards.
  • Convenience Stores: C-stores leverage Punchh to engage customers with personalized offers, loyalty programs, and seamless omnichannel experiences, driving higher foot traffic and sales.
  • Retailers: Retailers benefit from Punchh’s ability to deliver consistent customer experiences across all channels, enhancing brand loyalty and driving sales through personalized engagement strategies.
  • Enterprise Brands: Large enterprise brands rely on Punchh to grow their revenue by building strong, lasting relationships with their customers through advanced loyalty and engagement solutions.

In conclusion, Punchh is a powerful tool for driving customer engagement and loyalty in physical retail. Whether you’re a restaurant, convenience store, retailer, or a large enterprise brand, Punchh provides the platform needed to create meaningful customer experiences, increase lifetime customer value, and grow your revenue.

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Pricing and Features

Product Tier
Pricing
Features

Punchh Campaigns

Pricing

On-Request

  • Loyalty Campaigns: Convert buyers into loyal fans through omnichannel engagement.
  • Campaign Management: Create, execute, and monitor campaigns without switching tools.
  • Campaign Builder: Quickly craft personalized campaigns in minutes.
  • List Management: Segment and reward audiences with data-driven precision.
  • Omnichannel Interactions: Engage customers across email, SMS, and mobile apps.
  • Efficient Campaign Creation: Build personalized campaigns effortlessly.
  • Punchh Offers: Utilize various offer types to achieve campaign goals.
  • Detailed Analytics: Gain insights for continual campaign improvement.
  • Automated Segmentation: Create targeted segments effortlessly with AI and integrations.

Punchh Offers

Pricing

On-Request

  • Offer Management Solutions: Send personalized offers to boost customer engagement.
  • Loyalty at Lightspeed: Cultivate loyalty with exclusive offers.
  • Integrated System: Manage loyalty tools seamlessly.
  • Multipurpose Offers: Create and monitor tailored offers.
  • Supercharge Customer Lifetime Value: Retain customers with automated, personalized offers.
  • Easy-to-Use Module: Develop offers in just a few clicks.
  • Omnichannel Distribution: Reach customers across preferred channels.
  • Build a Lasting Customer Connection: Utilize AI for personalized incentives.
  • Qualification Criteria: Ensure offer relevance and easy redemption.
  • Robust Analytics Dashboard: Monitor campaigns in real-time.

Punchh Loyalty

Pricing

On-Request

  • Digital Loyalty: Centralize customer engagement with Punchh Loyalty.
  • Program Customization: Customize flexible program types.
  • Customer Insights Hub: Consolidate data for real-time insights.
  • Enhanced Mobile Experience: Offer a branded, user-friendly loyalty interface.
  • Innovative Loyalty Features: Innovate with features like Punch Subscription and Challenges.
  • Data-Driven Interaction: Utilize customer data for tailored rewards and gamification.

Punchh Subscriptions

Pricing

On-Request

  • Punchh Subscriptions: Utilize advanced technology for predictable revenue and guest loyalty.
  • Subscription Customization: Tailor programs to fit your brand and guest preferences.
  • Impact and ROI Tracking: Monitor effectiveness directly from the Punchh platform.
  • Integrated Systems: Seamlessly integrate with Punchh mobile apps and online ordering.
  • Drive Frequency: Increase engagement with easy sign-ups and personalized campaigns.
  • Value Proposition: Capture recurring revenue and build guest affinity.
  • Subscription Benefits: Offer value, exclusivity, convenience, and flexibility.
  • Diverse Program Types: Various incentives to drive engagement and revenue.

Experience

Cancellation

Steps to Cancel Punchh Subscription

Canceling your Punchh subscription is a straightforward process that can be initiated by following a few simple steps. For detailed instructions, refer to this page.

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Product FAQ

What is Punchh?

Punchh is a leading loyalty and engagement platform that helps the world’s biggest restaurant, convenience store, and retail brands acquire and retain customers, increase frequency, and maximize spend.

How does Punchh engage with customers?

Punchh engages with customers at every touchpoint and unifies data with over 200 technology integrations to provide a comprehensive, real-time, and personal understanding of who the customers are.

What kind of reporting does Punchh offer?

Punchh offers detailed reporting on customer behaviors, preferences, and transactions, providing the deep customer understanding needed to make faster, savvier decisions.

How does Punchh maintain customer loyalty?

One way Punchh maintains customer loyalty is by offering personalized rewards and adding gamification elements to increase engagement.

What kind of data does Punchh collect?

Punchh collects financial information, account information, payment preferences, payment and gift card details, and other relevant customer data.