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To cancel a product in QQCatalyst, you will need to manage the policy associated with that product. While QQCatalyst does not provide specific instructions for canceling a product directly, you can manage policy cancellations through its policy management features. Here is a general approach to handling policy cancellations:
Access the Policy: Navigate to the customer’s record in QQCatalyst and locate the policy you wish to cancel.
Update Policy Status: Use the policy management tools to update the status of the policy to "canceled." This may involve editing the policy details and selecting a cancellation date.
Document Cancellation: Ensure that all relevant documentation is updated to reflect the cancellation. This might include notes or tasks related to the cancellation process.
Notify Relevant Parties: Use QQCatalyst’s communication tools to notify the customer and any other relevant parties about the policy cancellation.
Review and Confirm: Review the policy to ensure that all necessary steps have been taken to complete the cancellation process.
For specific steps within QQCatalyst, you may need to consult the system’s documentation or contact Vertafore support for detailed guidance on managing policy cancellations.