Retino

73% Subscribed Score

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Retino

Retino is a user-friendly returns and complaints management software designed for e-commerce businesses. It centralizes and automates the return process, providing features like tracking, customer communication, and case management. With an intuitive interface and advanced integrations, Retino enhances efficiency, saves time, and improves customer satisfaction.

Retino

73% Subscribed Score

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73%

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Retino is an innovative solution in the Complaints Management category. Specially designed for e-commerce businesses, Retino simplifies and streamlines the process of managing returns, complaints, and warranty claims. By centralizing case management, Retino helps online merchants improve efficiency, save time, and ensure better customer satisfaction. The platform is intuitive for both customers and internal teams, making it an industry-standard for returns management.

Why Use Retino?

Implementing Retino brings several significant advantages:

Streamlined Process: Retino enables merchants to manage returns, complaints, and refunds from a centralized dashboard. Customers can initiate requests, monitor status, and rate their experience seamlessly.
Integrations: Supports integration with platforms like e-commerce tools, warehouse management systems (WMS), accounting software, and order management systems (OMS)—ensuring a cohesive operational flow.
Automation & Tracking: Automates routine processes like return approvals and notifications. Tracks shipping and inventory updates, optimizing stock management.
Comprehensive Customer Insights: Gain actionable insights into frequently returned products, communication history, and overall customer behavior to improve offerings and processes.

Who is Retino For?

Retino is ideal for:

E-Commerce Retailers: Businesses looking to enhance their return and warranty processes while improving customer satisfaction.
Customer Service Teams: Teams aiming to reduce workload and deliver exceptional support efficiently.
Operations Managers: Professionals tracking cases, analyzing trends, and ensuring workflows are optimized.

Retino, headquartered in Prague, has been a trusted tool for online merchants since 2017. From tracking returns to processing refunds, the platform enhances operational efficiency while delivering a superior customer experience.

Alternatives to Retino:

For exclusive offers, visit the Retino deals page.

Retino Summary

Why Use Retino?

Implementing Retino brings several significant advantages:

Streamlined Process: Retino enables merchants to manage returns, complaints, and refunds from a centralized dashboard. Customers can initiate requests, monitor status, and rate their experience seamlessly.
Integrations: Supports integration with platforms like e-commerce tools, warehouse management systems (WMS), accounting software, and order management systems (OMS)—ensuring a cohesive operational flow.
Automation & Tracking: Automates routine processes like return approvals and notifications. Tracks shipping and inventory updates, optimizing stock management.
Comprehensive Customer Insights: Gain actionable insights into frequently returned products, communication history, and overall customer behavior to improve offerings and processes.

Who is Retino For?

Retino is ideal for:

E-Commerce Retailers: Businesses looking to enhance their return and warranty processes while improving customer satisfaction.
Customer Service Teams: Teams aiming to reduce workload and deliver exceptional support efficiently.
Operations Managers: Professionals tracking cases, analyzing trends, and ensuring workflows are optimized.

Alternatives to Retino:

For exclusive offers, visit the Retino deals page.

Retino reviews

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73%

Subscribed Score

Overall rating

CX 6/6

Security 0/6

Ease of Use 6/6

Value 5/6

Integration 4/6

Popularity 5/6

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Pricing Range

$15-1500 / Month

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$15-1500 /Month

73% Subscribed Score

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Analysis

Why Use Retino?

Implementing Retino brings several significant advantages:

Streamlined Process: Retino enables merchants to manage returns, complaints, and refunds from a centralized dashboard. Customers can initiate requests, monitor status, and rate their experience seamlessly.
Integrations: Supports integration with platforms like e-commerce tools, warehouse management systems (WMS), accounting software, and order management systems (OMS)—ensuring a cohesive operational flow.
Automation & Tracking: Automates routine processes like return approvals and notifications. Tracks shipping and inventory updates, optimizing stock management.
Comprehensive Customer Insights: Gain actionable insights into frequently returned products, communication history, and overall customer behavior to improve offerings and processes.

Who is Retino For?

Retino is ideal for:

E-Commerce Retailers: Businesses looking to enhance their return and warranty processes while improving customer satisfaction.
Customer Service Teams: Teams aiming to reduce workload and deliver exceptional support efficiently.
Operations Managers: Professionals tracking cases, analyzing trends, and ensuring workflows are optimized.

Alternatives to Retino:

For exclusive offers, visit the Retino deals page.

Pros

Efficient returns management process.

Saves time for businesses and customers.

Excellent customer support.

Clear and easy-to-use interface.

Cons

Limited customization options.

Initial setup can be challenging.

Occasional slow loading of the app.

Improvement needed in customer email styling.

Subscribed Score Metrics

26/36 Metric achieved

MetricsScore

Customer Support6/6

Security0/6

Ease of Use6/6

Value of Money5/6

Integration4/6

Popularity5/6

Radar Chart Table View

Retino Pricing Range

$15-1500 / Month

Retino Showcase

A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

What else exists next to Retino

A list of platforms similar to Retino, helping you evaluate which tool best matches your needs.

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To cancel a Retino product:

Check the product’s return policy.
Contact customer service for assistance.
Follow their cancellation process.

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Pricing Range

$15-1500 / Month

Deals Available

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