Salesforce Customer 360 Privacy Center

Overview

What is Salesforce Customer 360 Privacy Center?

Salesforce Customer 360 Privacy Center is a comprehensive platform designed to assist businesses in managing customer data privacy and compliance. It offers robust tools for data governance, consent management, and automation of privacy requests, ensuring adherence to global privacy regulations.

Why Use Salesforce Customer 360 Privacy Center?

In the realm of data privacy management, Salesforce Customer 360 Privacy Center stands out by:

Comprehensive Data Governance: The platform provides a centralized solution for managing customer data, ensuring that businesses can maintain control over data access and usage while complying with privacy laws.
Automated Privacy Requests: It streamlines the process of handling privacy requests, such as data access and deletion, through automation, reducing manual effort and enhancing efficiency.
Consent Management: Salesforce Customer 360 Privacy Center offers tools to manage customer consent preferences effectively, ensuring that businesses can honor customer choices and comply with consent regulations.
Global Compliance: The platform is designed to support compliance with various global privacy regulations, such as GDPR and CCPA, helping businesses navigate the complex landscape of data privacy laws.

Who is Salesforce Customer 360 Privacy Center For?

Salesforce Customer 360 Privacy Center caters to a wide range of users:

Data Privacy Officers: Data privacy officers use the platform to ensure that their organizations adhere to privacy regulations and manage customer data responsibly.
Compliance Teams: Compliance teams leverage the tools provided by the platform to streamline privacy-related processes and maintain regulatory compliance.
IT and Data Management Professionals: IT and data management professionals utilize the platform to implement data governance policies and manage data access controls effectively.
Businesses of All Sizes: Whether a small business or a large enterprise, any organization looking to enhance its data privacy practices can benefit from the comprehensive features of Salesforce Customer 360 Privacy Center.

In conclusion, Salesforce Customer 360 Privacy Center is an essential tool for businesses aiming to manage customer data privacy efficiently and comply with global regulations. Whether you’re a data privacy officer, part of a compliance team, an IT professional, or a business owner, the platform provides the necessary tools to navigate the complexities of data privacy management.

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Salesforce Customer 360 Privacy Center

Consent Management Platform (CMP)

Free Trial

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Pricing and Features

Product Tier

Pricing

Features

Platform Starter

Monthly (Paid Yearly)

$25 per user

Access to 10 custom objects
Lightning Flow Automation (Flow + Process Builder)
Approval Processes
Lightning App Builder
AppExchange access
Component Framework
Web Services API
Identity for Employees
Platform Events
Mobile SDK
Salesforce Mobile App
Chatter and Files
Custom profiles and page layouts
Roles and Permissions
Record types (per object)
Accounts and Contacts
Knowledge (read-only)
Customizable Reports and Dashboards
Task Management and Activity Feed

Additional Options

Lightning Console: Additional $25 USD per user per month

Platform Plus

Monthly (Paid Yearly)

$100 per user

All features of Platform Starter
Access to 110 custom objects
Einstein Prediction Builder
Einstein Recommendation Builder

All pricing details here

Experience

Cancellation

Steps to Cancel Salesforce Customer 360 Privacy Center Subscription.

Canceling your Salesforce Customer 360 Privacy Center Subscription is a straightforward process. You can follow a few simple steps to initiate the cancellation or explore options to switch to a different plan. For detailed instructions, refer to Salesforce Customer 360 Privacy Center Cancellation Guide.

Product FAQ

What is Salesforce Customer 360 Privacy Center?

Salesforce Customer 360 Privacy Center is a comprehensive platform designed to help businesses manage customer data privacy and compliance. It provides tools and features that enable organizations to efficiently handle data subject requests, manage consent, and ensure compliance with global privacy regulations such as GDPR and CCPA. The Privacy Center aims to enhance transparency and trust by giving businesses the ability to manage and protect customer data effectively.

How does Salesforce Customer 360 Privacy Center help with data subject requests?

Salesforce Customer 360 Privacy Center streamlines the process of handling data subject requests by providing a centralized platform to manage and track these requests. It allows businesses to efficiently respond to requests for data access, deletion, or correction, ensuring compliance with privacy regulations. The platform automates workflows and provides audit trails, making it easier for organizations to fulfill their obligations and maintain transparency with their customers.

Can Salesforce Customer 360 Privacy Center assist with consent management?

Yes, Salesforce Customer 360 Privacy Center includes robust consent management features. It enables businesses to capture, store, and manage customer consent preferences across various touchpoints. Organizations can easily update consent records and ensure that marketing and communication efforts align with customer preferences. This helps businesses maintain compliance with privacy laws and build trust with their customers by respecting their data privacy choices.

What privacy regulations does Salesforce Customer 360 Privacy Center support?

Salesforce Customer 360 Privacy Center is designed to support compliance with a wide range of global privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other regional data protection laws. The platform provides tools and features that help businesses adhere to these regulations by managing data subject rights, consent, and data protection practices effectively.

How does Salesforce Customer 360 Privacy Center enhance data transparency and trust?

Salesforce Customer 360 Privacy Center enhances data transparency and trust by providing businesses with the tools to manage customer data responsibly and transparently. By centralizing privacy management, automating data subject request processes, and ensuring compliance with privacy regulations, the platform helps organizations demonstrate their commitment to data protection. This transparency fosters trust with customers, as they can be confident that their data is being handled securely and in accordance with their preferences.