ServiceTitan

Cancellation Method:

ServiceTitan currently offers one primary method for cancelling your subscription: contacting their billing department.

1. Contact ServiceTitan Billing: Reach out to ServiceTitan’s billing department by email to initiate the cancellation process.
2. Email: Send an email to ServiceTitan’s billing department at [email protected] clearly stating your intent to cancel your subscription. Include any relevant account details they might require, such as your company name or the email address associated with your account.

Important Considerations:

• Cancellation Timing: ServiceTitan emphasizes cancelling your subscription before the renewal date to avoid being charged for the next billing period.
• Notice Period: While the information available doesn’t explicitly mention a required notice period, it’s advisable to initiate the cancellation well in advance to ensure it takes effect at your desired time.
• Subscription Access: While cancelling your subscription terminates recurring charges, you might have access to ServiceTitan’s platform until the end of your current billing period.
• Data Retention: Review ServiceTitan’s Terms of Service for details regarding data retention after cancellation. You can likely access their Terms of Service through a link in the website footer. If you have specific concerns about data retention, clarify your preferences during the cancellation process by mentioning it in your email to billing.
• Confirmation: Upon contacting ServiceTitan billing, request confirmation regarding the termination date and any potential prorated refunds (if applicable).

By following these steps and considering the additional points, you can effectively initiate the cancellation of your ServiceTitan subscription and ensure a clear understanding of the associated implications.