How to Cancel Simple Salon

Simple Salon Cancellation Instructions

To ensure smooth operations and respect for our team’s time, we have established a clear cancellation policy for all appointments at Simple Salon. This policy helps us manage our schedule effectively and provide the best service possible to all clients.

Cancellation Timeline

We require a minimum of 24 hours’ notice for cancellations or rescheduling of standard appointments. For specialized services, such as bridal or color transformations, we require 48-72 hours’ notice.

Cancellation Fees

• Same-Day Cancellations (within 24 hours): A fee of 50% of the service price will be charged.
• No-Show (missed appointment without notice): The full service price will be charged.
• First Offense: We understand that unforeseen circumstances may arise, so first-time cancellations within the notice period are waived. Repeat cancellations may result in full charges and deposit requirements.

How to Cancel

Cancellations can be made via:

• Our online booking system
• Phone call during business hours
• Email (for advance notice only)

Rescheduling Policy

We are happy to reschedule appointments with sufficient notice. Please contact us directly or use our online booking portal.

Payment of Cancellation Fees

Cancellation fees can be paid via accepted payment methods such as credit card, online payment platforms, or digital wallets.

Special Circumstances

In cases of medical emergencies, family emergencies, or severe weather conditions, we may waive cancellation fees if informed as soon as possible.

Client Appreciation

As a thank-you to our loyal clients, we offer exclusive benefits such as no cancellation fees on the first missed appointment each year for loyalty program members and flexible cancellation options for our most frequent and valued clients.

To ensure that all clients are aware of our policy, it will be communicated during booking and detailed on our website. Clients are required to acknowledge the policy when scheduling appointments.