How to Cancel Smoobu

To cancel a booking on Smoobu, follow these steps:

Cancellation of bookings on Smoobu is possible, but it does not automatically apply to all integrated platforms like Nature House. For platforms that do not support automatic cancellations, you will need to manually notify them. Here’s how you can proceed:

1. Access Your Smoobu Account: Log into your Smoobu account to manage your bookings.
2. Locate the Booking: Find the booking you wish to cancel in your Smoobu dashboard.
3. Cancel the Booking: Use Smoobu’s interface to mark the booking as canceled.
4. Notify Other Platforms: If the booking was made through a platform like Nature House, contact their customer service to manually cancel the booking there.
5. Communicate with Guests: Inform your guests about the cancellation using Smoobu’s messaging tools or directly through the platform where the booking was made.

It’s important to review the cancellation policies of each platform you use to ensure compliance and minimize financial losses.