How to Cancel Socialinsider
To cancel your SocialBee subscription (as the instructions for Socialinsider are not available, the following is based on similar services like SocialBee):
Canceling Your Subscription
Step 1: Access the Billing Section
- Log into your account with administrator privileges.
- Navigate to the Billing section, usually found at the bottom of the page or in the settings.
Step 2: Initiate the Cancellation
- Scroll to the bottom of the Billing page where you will see an option to "Cancel products".
- Click on "Cancel products" to open a pop-up that allows you to choose the service you wish to cancel.
Step 3: Confirm Cancellation
- Carefully read the final section and tick the boxes to confirm your cancellation.
- You will receive a confirmation dialog once the cancellation is processed.
Step 4: Provide Feedback (Optional)
- You may be prompted to provide feedback on why you are canceling your subscription. This is optional but can help the service improve.
Post-Cancellation Effects
- Your account will be downgraded to a limited functionality account or trial account.
- All team member accounts will be disabled and removed from the system.
- You will no longer be billed for the subscription.
Deleting Your Account (If Necessary)
- If you wish to delete your account entirely, losing all stored data, you need to contact the customer support team via email.
Refund Policy
- Note that refunds are typically only available within a 30-day money-back guarantee period for the initial charge. Pro-rated refunds for mid-month cancellations or after the renewal of a yearly subscription are not offered. Refunds are made at the discretion of the service provider.