SurveyMonkey Overview of Reviews & Product Details - 2025
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SurveyMonkey

SurveyMonkey is a widely used survey and feedback platform that empowers businesses to collect and analyze data efficiently. With customizable templates, advanced survey logic, and AI-powered insights, it supports diverse use cases like customer feedback, employee engagement, and market research. Trusted by organizations globally, it simplifies decision-making while providing actionable data to drive growth and innovation.

SurveyMonkey

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Fast & Efficient
Fast & Efficient
Optimized for speed and performance.
Plug & Play Setup
Plug & Play Setup
Get started in minutes, not weeks.
Fully Customizable
Fully Customizable
Tailor it to your brand and workflow.

SurveyMonkey is a leading solution in the Customer Feedback Software category. Trusted by organizations worldwide, it offers a versatile platform to design, deploy, and analyze surveys and forms with ease. With its intuitive interface and powerful analytics, SurveyMonkey empowers teams to collect critical insights that drive better decision-making, boost employee engagement, and enhance customer satisfaction.

Overview

SurveyMonkey provides a comprehensive suite of tools designed to tackle diverse feedback challenges. Its capabilities cover everything from customer experience research to internal employee surveys. This platform comes with a robust survey builder, pre-designed templates, and advanced customization options. The ease of creating surveys with multiple question types, branching logic, and multimedia support means you can tailor each survey to meet your specific needs without any coding expertise.

Key Features

  • Survey Management: Build surveys quickly with a versatile drag-and-drop editor, extensive question types, and customizable templates.
  • Survey Customization: Enhance your surveys with custom branding, multimedia support, and multilingual options to match your organizational style.
  • Insightful Reporting: Leverage powerful analytics and reporting tools to transform raw data into actionable insights. Export data in various formats for further analysis.
  • Advanced Logic: Utilize branching and skip logic features to create dynamic surveys that adjust based on respondents’ answers, ensuring the collection of more relevant data.

Why Choose SurveyMonkey?

SurveyMonkey is designed for businesses of all sizes, from startups to Fortune 500 companies. Its comprehensive suite of features makes it an ideal tool for:

  • Customer Feedback: Gather customer opinions and satisfaction metrics that help refine products and services.
  • Employee Engagement: Conduct internal polls and surveys to understand and improve workplace morale and productivity.
  • Market Research: Obtain valuable insights into market trends and consumer preferences through targeted surveys.
  • Event Registration and Feedback: Design forms that streamline event sign-ups and capture participant feedback efficiently.

With continuous enhancements, including AI-assisted survey creation tools, SurveyMonkey remains at the forefront of survey technology. Flexible pricing plans cater to individual users, teams, and enterprise-level organizations. For the latest deals, explore the platform’s exclusive offers that help you maximize value without compromising quality.

Alternative Solutions

SurveyMonkey stands as a robust, user-friendly solution for turning feedback into tangible business improvements. It is a trusted platform for collecting and analyzing data that drives innovation and growth across industries.

SurveyMonkey Summary

SurveyMonkey is a leading solution in the Customer Feedback Software category. Trusted by organizations worldwide, it offers a versatile platform to design, deploy, and analyze surveys and forms with ease. With its intuitive interface and powerful analytics, SurveyMonkey empowers teams to collect critical insights that drive better decision-making, boost employee engagement, and enhance customer satisfaction.

Overview

SurveyMonkey provides a comprehensive suite of tools designed to tackle diverse feedback challenges. Its capabilities cover everything from customer experience research to internal employee surveys. This platform comes with a robust survey builder, pre-designed templates, and advanced customization options. The ease of creating surveys with multiple question types, branching logic, and multimedia support means you can tailor each survey to meet your specific needs without any coding expertise.

Key Features

  • Survey Management: Build surveys quickly with a versatile drag-and-drop editor, extensive question types, and customizable templates.
  • Survey Customization: Enhance your surveys with custom branding, multimedia support, and multilingual options to match your organizational style.
  • Insightful Reporting: Leverage powerful analytics and reporting tools to transform raw data into actionable insights. Export data in various formats for further analysis.
  • Advanced Logic: Utilize branching and skip logic features to create dynamic surveys that adjust based on respondents’ answers, ensuring the collection of more relevant data.

Why Choose SurveyMonkey?

SurveyMonkey is designed for businesses of all sizes, from startups to Fortune 500 companies. Its comprehensive suite of features makes it an ideal tool for:

  • Customer Feedback: Gather customer opinions and satisfaction metrics that help refine products and services.
  • Employee Engagement: Conduct internal polls and surveys to understand and improve workplace morale and productivity.
  • Market Research: Obtain valuable insights into market trends and consumer preferences through targeted surveys.
  • Event Registration and Feedback: Design forms that streamline event sign-ups and capture participant feedback efficiently.

With continuous enhancements, including AI-assisted survey creation tools, SurveyMonkey remains at the forefront of survey technology. Flexible pricing plans cater to individual users, teams, and enterprise-level organizations. For the latest deals, explore the platform’s exclusive offers that help you maximize value without compromising quality.

Alternative Solutions

SurveyMonkey stands as a robust, user-friendly solution for turning feedback into tangible business improvements. It is a trusted platform for collecting and analyzing data that drives innovation and growth across industries.

SurveyMonkey reviews

Learn what people say about SurveyMonkey

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78%
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Overall rating

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CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 2/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 6/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 4/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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SurveyMonkey

Pricing Range
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This only an estimated pricing range, visit SurveyMonkey pricing page to access all the information by clicking “Visit Now”.

$25-$99 / Month
Deals Available

This product comes with a special deal, see details

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78% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

SurveyMonkey is a leading solution in the Customer Feedback Software category. Trusted by organizations worldwide, it offers a versatile platform to design, deploy, and analyze surveys and forms with ease. With its intuitive interface and powerful analytics, SurveyMonkey empowers teams to collect critical insights that drive better decision-making, boost employee engagement, and enhance customer satisfaction.

Overview

SurveyMonkey provides a comprehensive suite of tools designed to tackle diverse feedback challenges. Its capabilities cover everything from customer experience research to internal employee surveys. This platform comes with a robust survey builder, pre-designed templates, and advanced customization options. The ease of creating surveys with multiple question types, branching logic, and multimedia support means you can tailor each survey to meet your specific needs without any coding expertise.

Key Features

  • Survey Management: Build surveys quickly with a versatile drag-and-drop editor, extensive question types, and customizable templates.
  • Survey Customization: Enhance your surveys with custom branding, multimedia support, and multilingual options to match your organizational style.
  • Insightful Reporting: Leverage powerful analytics and reporting tools to transform raw data into actionable insights. Export data in various formats for further analysis.
  • Advanced Logic: Utilize branching and skip logic features to create dynamic surveys that adjust based on respondents’ answers, ensuring the collection of more relevant data.

Why Choose SurveyMonkey?

SurveyMonkey is designed for businesses of all sizes, from startups to Fortune 500 companies. Its comprehensive suite of features makes it an ideal tool for:

  • Customer Feedback: Gather customer opinions and satisfaction metrics that help refine products and services.
  • Employee Engagement: Conduct internal polls and surveys to understand and improve workplace morale and productivity.
  • Market Research: Obtain valuable insights into market trends and consumer preferences through targeted surveys.
  • Event Registration and Feedback: Design forms that streamline event sign-ups and capture participant feedback efficiently.

With continuous enhancements, including AI-assisted survey creation tools, SurveyMonkey remains at the forefront of survey technology. Flexible pricing plans cater to individual users, teams, and enterprise-level organizations. For the latest deals, explore the platform’s exclusive offers that help you maximize value without compromising quality.

Alternative Solutions

SurveyMonkey stands as a robust, user-friendly solution for turning feedback into tangible business improvements. It is a trusted platform for collecting and analyzing data that drives innovation and growth across industries.

Pros
  • User-friendly interface with easy setup.
  • Wide range of customizable templates.
  • Advanced features like survey logic.
  • Real-time data and analytics tools.
Cons
  • Limited features in lower-tier plans.
  • Complex logic can be hard to implement.
  • Price considered high by some users.
  • Occasional issues with support response.
Subscribed Score Metrics
27/36 Metric achieved
MetricsScore
Customer Support4/6
Security2/6
Ease of Use6/6
Value of Money5/6
Integration4/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
2/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
SurveyMonkey Pricing Range
$25-$99 / Month

SurveyMonkey Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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What else exists next to SurveyMonkey
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A list of platforms similar to SurveyMonkey, helping you evaluate which tool best matches your needs.

Need to cancel SurveyMonkey? Here is how
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Thinking about how to cancel SurveyMonkey this is how you do it!

To cancel a SurveyMonkey subscription:

  1. Log in to your SurveyMonkey account.
  2. Go to "My Account" and select "Billing details."
  3. Disable auto-renew to cancel your subscription. Your account will downgrade to the Basic plan.

How to Cancel the SurveyMonkey

To cancel a SurveyMonkey subscription:

  1. Log in to your SurveyMonkey account.
  2. Go to "My Account" and select "Billing details."
  3. Disable auto-renew to cancel your subscription. Your account will downgrade to the Basic plan.
Every else you need to know about SurveyMonkey
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if SurveyMonkey is right for you.

Pricing Range
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This only an estimated pricing range, visit SurveyMonkey pricing page to access all the information by clicking “Visit Now”.

$25-$99 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now