SurveySparrow Overview of Reviews & Product Details - 2025
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SurveySparrow

SurveySparrow offers an omnichannel experience management platform to create highly engaging, mobile-first surveys with a conversational interface, boosting completion rates by up to 40%. It includes tools for NPS, 360° assessments, offline surveys, and multilingual capabilities, empowering businesses to gather actionable insights. With customizable elements, advanced analytics, and seamless integrations, it simplifies feedback collection and enhances decision-making. Designed for businesses of all sizes, SurveySparrow focuses on improving customer and employee satisfaction effectively.

SurveySparrow

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Trusted by Thousands
Trusted by Thousands
Proven by professionals worldwide.
Fully Customizable
Fully Customizable
Tailor it to your brand and workflow.
Affordable Pricing
Affordable Pricing
Transparent plans to fit any budget.

SurveySparrow is an innovative platform in the Customer Feedback Software category, aimed at revolutionizing how businesses collect and analyze feedback. By offering highly interactive and mobile-first surveys, SurveySparrow transforms traditional forms into engaging, conversational experiences, increasing survey completion rates significantly.

SurveySparrow provides versatile survey options, including chat-like surveys, NPS, offline modes, and 360° assessments for both customer and employee feedback. Its multilingual support ensures businesses can reach diverse audiences globally. Other notable features include survey automation, advanced reporting, user segmentation, and white-labeling, allowing complete customization. Integrations with platforms like Google Sheets, HubSpot, Mailchimp, Freshdesk, and Zendesk streamline workflows, ensuring seamless data analysis and action.

Explore exclusive deals. For more solutions, consider SurveyMonkey.

Why Use SurveySparrow?

Choosing SurveySparrow delivers several advantages:

  • Engaging Surveys: Interactive and conversational surveys boost response rates and data quality across multiple channels.
  • Comprehensive Feedback Analysis: Features like NPS trends, sentiment analysis, and advanced reporting provide actionable insights.
  • Flexibility and Customization: Multilingual capabilities, custom CSS, and white-labeling ensure brand consistency and global reach.
  • Streamlined Workflows: Integrations with popular tools and automated recurring surveys save time and resources while ensuring continuous feedback loops.

Who is SurveySparrow For?

SurveySparrow serves a wide array of users and industries:

  • Customer Experience Teams: Collect, analyze, and act on customer feedback to improve satisfaction and loyalty.
  • HR Professionals: Leverage employee pulse surveys, 360° assessments, and exit interviews to foster engagement and growth.
  • Marketers: Use tailored surveys to understand target audiences and perfect strategies for better ROI.
  • Small to Enterprise Businesses: From startups to large firms, SurveySparrow aids in scaling effective feedback collection effortlessly.

SurveySparrow is an indispensable solution for businesses looking to redefine feedback management, enhance operational efficiency, and turn insights into impactful decisions. Whether addressing customer needs or improving employee satisfaction, SurveySparrow offers a robust, customer-driven platform designed for success.

SurveySparrow Summary

SurveySparrow is an innovative platform in the Customer Feedback Software category, aimed at revolutionizing how businesses collect and analyze feedback. By offering highly interactive and mobile-first surveys, SurveySparrow transforms traditional forms into engaging, conversational experiences, increasing survey completion rates significantly.

SurveySparrow provides versatile survey options, including chat-like surveys, NPS, offline modes, and 360° assessments for both customer and employee feedback. Its multilingual support ensures businesses can reach diverse audiences globally. Other notable features include survey automation, advanced reporting, user segmentation, and white-labeling, allowing complete customization. Integrations with platforms like Google Sheets, HubSpot, Mailchimp, Freshdesk, and Zendesk streamline workflows, ensuring seamless data analysis and action.

Explore exclusive deals. For more solutions, consider SurveyMonkey.

Why Use SurveySparrow?

Choosing SurveySparrow delivers several advantages:

  • Engaging Surveys: Interactive and conversational surveys boost response rates and data quality across multiple channels.
  • Comprehensive Feedback Analysis: Features like NPS trends, sentiment analysis, and advanced reporting provide actionable insights.
  • Flexibility and Customization: Multilingual capabilities, custom CSS, and white-labeling ensure brand consistency and global reach.
  • Streamlined Workflows: Integrations with popular tools and automated recurring surveys save time and resources while ensuring continuous feedback loops.

Who is SurveySparrow For?

SurveySparrow serves a wide array of users and industries:

  • Customer Experience Teams: Collect, analyze, and act on customer feedback to improve satisfaction and loyalty.
  • HR Professionals: Leverage employee pulse surveys, 360° assessments, and exit interviews to foster engagement and growth.
  • Marketers: Use tailored surveys to understand target audiences and perfect strategies for better ROI.
  • Small to Enterprise Businesses: From startups to large firms, SurveySparrow aids in scaling effective feedback collection effortlessly.

SurveySparrow is an indispensable solution for businesses looking to redefine feedback management, enhance operational efficiency, and turn insights into impactful decisions. Whether addressing customer needs or improving employee satisfaction, SurveySparrow offers a robust, customer-driven platform designed for success.

SurveySparrow reviews

Learn what people say about SurveySparrow

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Overall rating

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CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 4/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 4/6

What is the value for money based on Subscribed’s assessment?

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Integration 5/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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SurveySparrow

Pricing Range
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This only an estimated pricing range, visit SurveySparrow pricing page to access all the information by clicking “Visit Now”.

$12-$399 / Month
Deals Available

This product comes with a special deal, see details

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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

SurveySparrow is an innovative platform in the Customer Feedback Software category, aimed at revolutionizing how businesses collect and analyze feedback. By offering highly interactive and mobile-first surveys, SurveySparrow transforms traditional forms into engaging, conversational experiences, increasing survey completion rates significantly.

SurveySparrow provides versatile survey options, including chat-like surveys, NPS, offline modes, and 360° assessments for both customer and employee feedback. Its multilingual support ensures businesses can reach diverse audiences globally. Other notable features include survey automation, advanced reporting, user segmentation, and white-labeling, allowing complete customization. Integrations with platforms like Google Sheets, HubSpot, Mailchimp, Freshdesk, and Zendesk streamline workflows, ensuring seamless data analysis and action.

Explore exclusive deals. For more solutions, consider SurveyMonkey.

Why Use SurveySparrow?

Choosing SurveySparrow delivers several advantages:

  • Engaging Surveys: Interactive and conversational surveys boost response rates and data quality across multiple channels.
  • Comprehensive Feedback Analysis: Features like NPS trends, sentiment analysis, and advanced reporting provide actionable insights.
  • Flexibility and Customization: Multilingual capabilities, custom CSS, and white-labeling ensure brand consistency and global reach.
  • Streamlined Workflows: Integrations with popular tools and automated recurring surveys save time and resources while ensuring continuous feedback loops.

Who is SurveySparrow For?

SurveySparrow serves a wide array of users and industries:

  • Customer Experience Teams: Collect, analyze, and act on customer feedback to improve satisfaction and loyalty.
  • HR Professionals: Leverage employee pulse surveys, 360° assessments, and exit interviews to foster engagement and growth.
  • Marketers: Use tailored surveys to understand target audiences and perfect strategies for better ROI.
  • Small to Enterprise Businesses: From startups to large firms, SurveySparrow aids in scaling effective feedback collection effortlessly.

SurveySparrow is an indispensable solution for businesses looking to redefine feedback management, enhance operational efficiency, and turn insights into impactful decisions. Whether addressing customer needs or improving employee satisfaction, SurveySparrow offers a robust, customer-driven platform designed for success.

Pros
  • Intuitive and user-friendly interface
  • Highly customizable surveys
  • Diverse templates for fast creation
  • Effective mobile-first approach
Cons
  • Integration challenges with third-party tools
  • Limited features in free/low-cost plans
  • Complexity for beginners
  • Reporting and exporting limitations
Subscribed Score Metrics
28/36 Metric achieved
MetricsScore
Customer Support4/6
Security4/6
Ease of Use5/6
Value of Money4/6
Integration5/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
4/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
SurveySparrow Pricing Range
$12-$399 / Month

SurveySparrow Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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https://www.youtube.com/watch?v=bn16jan5Zdw
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SurveySparrow
SurveySparrow

What else exists next to SurveySparrow
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A list of platforms similar to SurveySparrow, helping you evaluate which tool best matches your needs.

Need to cancel SurveySparrow? Here is how
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Thinking about how to cancel SurveySparrow this is how you do it!

To cancel a SurveySparrow product, contact support via.com. Provide account details for assistance. No in-app cancellation option is available. A 30-day notice is required for termination.

How to Cancel the SurveySparrow

To cancel a SurveySparrow product, contact support via.com. Provide account details for assistance. No in-app cancellation option is available. A 30-day notice is required for termination.

Every else you need to know about SurveySparrow
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if SurveySparrow is right for you.

Pricing Range
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This only an estimated pricing range, visit SurveySparrow pricing page to access all the information by clicking “Visit Now”.

$12-$399 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now