Touchstream Overview of Reviews & Product Details - 2025
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Touchstream

Touchstream provides reliable, cloud-based live-stream monitoring for OTT platforms, enabling end-to-end visibility and issue diagnosis in real time. It empowers NOC teams with a VirtualNOC dashboard to proactively monitor streaming workflows, reducing downtime, troubleshooting time, and customer churn. Trusted by major broadcasters and media companies, it integrates seamlessly with key streaming tools and CDNs for comprehensive observability.

Touchstream

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Scales with You
Scales with You
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Designed with sustainability in mind.

Touchstream, a top-tier solution in the Cloud Monitoring category, empowers OTT operations with comprehensive end-to-end streaming workflow monitoring. Trusted by leading OTT and live video streaming companies like Sky TV and Fox, Touchstream provides vital visibility into streaming health through proactive diagnostics, ensuring minimal downtime and robust viewer experiences. Explore their exclusive deals. For alternatives, consider Uscreen, Adilo, and Muvi.

Why Use Touchstream?

Touchstream offers unparalleled advantages for OTT businesses:

  • Proactive End-to-End Monitoring: Touchstream’s Virtual NOC (Network Operations Center) facilitates real-time oversight of streaming workflows, from encoders and origins to CDNs and endpoints, enabling fast problem detection and resolution.
  • Efficient Issue Diagnosis: Historical analytics and geo-diverse client data provide granular insights into stream performance, helping operations teams quickly resolve issues before they impact users.
  • Integrative Flexibility: Fully compatible with AWS Elemental MediaSuite and other streaming software, Touchstream seamlessly integrates into existing workflows for smooth operations.
  • Scalability: With capabilities to monitor over 15,000 live streams, Touchstream supports multi-channel operations for broadcasters, telecom companies, and content producers.
  • Custom Alerts: Touchstream’s alert system notifies users of potential stream disruptions through email or Slack, enhancing the proactive approach to stream health management.

Who is Touchstream For?

Touchstream is ideally suited for:

  • OTT Providers: Broadcasters and content creators can ensure uninterrupted streaming by leveraging comprehensive diagnostics and real-time monitoring.
  • Streaming Engineers: Engineers gain deeper insights into network components and delivery paths, making it easier to address complex CDN or encoder issues efficiently.
  • Operations Teams: Operations professionals can proactively maintain streaming quality across global channels, reducing customer churn and improving overall satisfaction.

With its proactive approach to monitoring and diagnosing OTT workflows, Touchstream is an essential tool for businesses looking to enhance their streaming operations and ensure flawless delivery for viewers worldwide.

Touchstream Summary

Touchstream, a top-tier solution in the Cloud Monitoring category, empowers OTT operations with comprehensive end-to-end streaming workflow monitoring. Trusted by leading OTT and live video streaming companies like Sky TV and Fox, Touchstream provides vital visibility into streaming health through proactive diagnostics, ensuring minimal downtime and robust viewer experiences. Explore their exclusive deals. For alternatives, consider Uscreen, Adilo, and Muvi.

Why Use Touchstream?

Touchstream offers unparalleled advantages for OTT businesses:

  • Proactive End-to-End Monitoring: Touchstream’s Virtual NOC (Network Operations Center) facilitates real-time oversight of streaming workflows, from encoders and origins to CDNs and endpoints, enabling fast problem detection and resolution.
  • Efficient Issue Diagnosis: Historical analytics and geo-diverse client data provide granular insights into stream performance, helping operations teams quickly resolve issues before they impact users.
  • Integrative Flexibility: Fully compatible with AWS Elemental MediaSuite and other streaming software, Touchstream seamlessly integrates into existing workflows for smooth operations.
  • Scalability: With capabilities to monitor over 15,000 live streams, Touchstream supports multi-channel operations for broadcasters, telecom companies, and content producers.
  • Custom Alerts: Touchstream’s alert system notifies users of potential stream disruptions through email or Slack, enhancing the proactive approach to stream health management.

Who is Touchstream For?

Touchstream is ideally suited for:

  • OTT Providers: Broadcasters and content creators can ensure uninterrupted streaming by leveraging comprehensive diagnostics and real-time monitoring.
  • Streaming Engineers: Engineers gain deeper insights into network components and delivery paths, making it easier to address complex CDN or encoder issues efficiently.
  • Operations Teams: Operations professionals can proactively maintain streaming quality across global channels, reducing customer churn and improving overall satisfaction.

With its proactive approach to monitoring and diagnosing OTT workflows, Touchstream is an essential tool for businesses looking to enhance their streaming operations and ensure flawless delivery for viewers worldwide.

Touchstream reviews

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63%
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CX 6/6

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Security 0/6

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Ease of Use 5/6

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Value 5/6

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Integration 4/6

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Popularity 3/6

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Touchstream

Pricing Range
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This only an estimated pricing range, visit Touchstream pricing page to access all the information by clicking “Visit Now”.

$100-1.2k / Month
Deals Available

This product comes with a special deal, see details

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63% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Touchstream, a top-tier solution in the Cloud Monitoring category, empowers OTT operations with comprehensive end-to-end streaming workflow monitoring. Trusted by leading OTT and live video streaming companies like Sky TV and Fox, Touchstream provides vital visibility into streaming health through proactive diagnostics, ensuring minimal downtime and robust viewer experiences. Explore their exclusive deals. For alternatives, consider Uscreen, Adilo, and Muvi.

Why Use Touchstream?

Touchstream offers unparalleled advantages for OTT businesses:

  • Proactive End-to-End Monitoring: Touchstream’s Virtual NOC (Network Operations Center) facilitates real-time oversight of streaming workflows, from encoders and origins to CDNs and endpoints, enabling fast problem detection and resolution.
  • Efficient Issue Diagnosis: Historical analytics and geo-diverse client data provide granular insights into stream performance, helping operations teams quickly resolve issues before they impact users.
  • Integrative Flexibility: Fully compatible with AWS Elemental MediaSuite and other streaming software, Touchstream seamlessly integrates into existing workflows for smooth operations.
  • Scalability: With capabilities to monitor over 15,000 live streams, Touchstream supports multi-channel operations for broadcasters, telecom companies, and content producers.
  • Custom Alerts: Touchstream’s alert system notifies users of potential stream disruptions through email or Slack, enhancing the proactive approach to stream health management.

Who is Touchstream For?

Touchstream is ideally suited for:

  • OTT Providers: Broadcasters and content creators can ensure uninterrupted streaming by leveraging comprehensive diagnostics and real-time monitoring.
  • Streaming Engineers: Engineers gain deeper insights into network components and delivery paths, making it easier to address complex CDN or encoder issues efficiently.
  • Operations Teams: Operations professionals can proactively maintain streaming quality across global channels, reducing customer churn and improving overall satisfaction.

With its proactive approach to monitoring and diagnosing OTT workflows, Touchstream is an essential tool for businesses looking to enhance their streaming operations and ensure flawless delivery for viewers worldwide.

Pros
  • Effective for monitoring streaming workflows.
  • Easy-to-use dashboards and UI.
  • Great customer support.
  • Customizable API and detailed diagnostics.
Cons
  • Learning curve for new users.
  • Limited customization for stream arrangement.
  • Weekend support response time is slow.
  • Older-looking UI design.
Subscribed Score Metrics
23/36 Metric achieved
MetricsScore
Customer Support6/6
Security0/6
Ease of Use5/6
Value of Money5/6
Integration4/6
Popularity3/6
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Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
0/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
Touchstream Pricing Range
$100-1.2k / Month

Touchstream Showcase
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Touchstream

What else exists next to Touchstream
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Need to cancel Touchstream? Here is how
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Thinking about how to cancel Touchstream this is how you do it!

To cancel a Touchstream product, manage your subscription through the AWS Marketplace. You can cancel at any time, but refunds are not available once the service is contracted. Changes are reflected at the next renewal date.

How to Cancel the Touchstream

To cancel a Touchstream product, manage your subscription through the AWS Marketplace. You can cancel at any time, but refunds are not available once the service is contracted. Changes are reflected at the next renewal date.

Every else you need to know about Touchstream
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Touchstream is right for you.

Pricing Range
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This only an estimated pricing range, visit Touchstream pricing page to access all the information by clicking “Visit Now”.

$100-1.2k / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now