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Chat to find tools, compare options,
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To cancel your Towbook Management Software subscription, follow these steps:
Contact Customer Support: Reach out to Towbook’s customer support team via phone at (810) 320-5063 or email at support@towbook.com. They are available 24/7 to assist with any inquiries or actions related to your account.
Request Cancellation: Inform the support team that you wish to cancel your subscription. Provide them with your account details to ensure they can locate your account and process the cancellation.
Confirm Cancellation: Once the cancellation is processed, you should receive confirmation from Towbook. This may come via email or a follow-up phone call to ensure that your request has been fulfilled.
Review Account Status: After cancellation, verify that your account is no longer active and that you will not be charged further. You can do this by checking your billing statements or contacting support again if necessary.
Remove Access: Ensure that all users associated with your account are informed of the cancellation and remove any access to the software as needed.
Towbook does not charge setup fees or require contracts, so you should not face any penalties for canceling your subscription. However, it’s important to confirm this with their support team during your cancellation process.