How to Cancel Traumasoft

To cancel your Traumasoft product subscription, you need to follow these steps, as the process is not explicitly outlined on the Traumasoft website but can be inferred from their support and service structure:

Contacting Support

• Reach out to Traumasoft’s customer support team, as they will guide you through the cancellation process. You can contact them via several methods:
  • Email: Send a request to [email protected] or [email protected].
  • Phone: Call the technical support line at 269-366-3060 x2 during business hours (9 a.m. – 5 p.m. EST, Monday-Friday).
  • Chat: Use the “Chat” window in the bottom right corner of the Traumasoft website.

Providing Necessary Information

• When contacting support, be prepared to provide your account details and any other relevant information to facilitate the cancellation process.

Cancellation Request

• Clearly state your intention to cancel the subscription and provide any necessary documentation or confirmation that may be required by Traumasoft.

Confirmation and Follow-Up

• After submitting your cancellation request, ensure you receive a confirmation from Traumasoft to verify that your subscription has been cancelled.
• If you have any ongoing payments or contracts, ask about the process for stopping these and any potential refunds.

Additional Considerations

• Since Traumasoft is an enterprise software with tailored setups, the cancellation process may involve specific steps to ensure a smooth transition and to address any custom configurations or integrations.

By following these steps, you should be able to initiate and complete the cancellation of your Traumasoft product subscription. If you encounter any issues or need further assistance, the support team will be available to help.