Traumasoft Reviews - Pros & Cons, Ratings & more - 2025
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Traumasoft
54%
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Traumasoft

54%

Traumasoft is an all-in-one software solution tailored for emergency medical services (EMS) operations. It integrates key functionalities such as CAD, billing, scheduling, fleet management, ePCR, GPS tracking, and more into a single platform. Designed to improve efficiency and streamline workflows, it offers robust features to manage assets, human resources, and real-time operations. Traumasoft aims to simplify EMS agency management by consolidating essential tools into one comprehensive system.

Subscribed Reviews

54% Subscribed Score

Analysis

Traumasoft is a comprehensive EMS software designed for managing CAD, billing, HR, fleet operations, scheduling, and electronic patient care reporting. Its all-in-one platform streamlines workflows for EMS agencies, reducing system overlap and boosting operational efficiency. However, its complex setup process and recurring bugs hinder usability. While competitive with tools like eSchedule or ImageTrend in cost-effectiveness, Traumasoft’s customer support is reportedly inconsistent. Ideal for operational managers, its core benefits include feature richness and integration, but it requires significant training to maximize value. Pricing is available upon request.

Subscribed Score Metrics
19/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
3/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
3/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
4/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
2/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
MetricsScore
Customer Support2/6
Security3/6
Ease of Use3/6
Value of Money4/6
Integration3/6
Popularity4/6
Radar Chart Table View
Pros & Cons
Integrates all EMS operations into one platform.
Affordable pricing compared to competitors.
User-friendly dispatch and reporting features.
Reduces errors with cross-platform data flow.
Frequent bugs and slow technical support response.
Steep learning curve for administrators.
Customization options are limited.
Updates often introduce new issues.

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