TrustRadius Overview of Reviews & Product Details - 2025
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TrustRadius

TrustRadius is a comprehensive platform for technology product reviews and comparisons, helping businesses make informed purchasing decisions. It features verified user insights, detailed product information, and competitive analysis tools. With easy navigation and a focus on reliable feedback, it supports organizations in selecting the best software solutions tailored to their needs.

TrustRadius

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Trusted by Thousands
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Proven by professionals worldwide.
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TrustRadius is a trusted platform that delivers comprehensive business technology reviews for both buyers and vendors. As part of the B2B Marketplaces category, TrustRadius is designed to help organizations navigate the increasingly complex world of software solutions by providing in‐depth product content, detailed research reports, and an advanced review search option.

Founded in 2012 and based in Austin, TX, TrustRadius has built a reputation for hosting a vast array of technology reviews that enable companies to make informed purchasing decisions by comparing product features and benefits. The platform encourages transparency by offering an open forum where users can submit and update their reviews, ensuring that insights remain current and relevant. With extensive insights and a deep category and product taxonomy, TrustRadius presents comparisons in a clear manner that simplifies the research process.

Key Features of TrustRadius

  • Review Search: The search functionality allows users to quickly locate reviews that match specific criteria, simplifying the process of finding relevant information.
  • Review Platform: Easy submission and updating of technology reviews ensures that insights reflect real user experiences and evolving market trends.
  • Product Content: Detailed descriptions and product information complement client reviews, giving potential buyers a rounded picture of each technology solution.
  • Research Reports: Regularly published reports offer an expert analysis of various software categories, providing users with additional context and market intelligence.
  • Category and Product Taxonomy: A robust classification system enables users to compare similar products side by side, streamlining the decision-making process.

In addition, TrustRadius offers a unique feature that connects buyer intent data directly to partner systems like Salesforce, allowing businesses to pinpoint companies actively researching their products. The platform’s intuitive interface and structured approach help users in not only discovering the best software options but also in understanding how different tools stack up against one another in terms of functionalities and benefits.

TrustRadius is a valuable resource for a wide range of professionals—from software developers and product managers to sales teams and customer success specialists. Its ability to showcase unbiased and thoroughly vetted insights supports smarter purchasing decisions and minimizes the risk of investing in unsuitable technology solutions.

For exclusive promotions and special deals, visit the TrustRadius deals page. If you’re looking for alternative platforms, consider ZoomInfo sales, which offers complementary insights and features to further enhance your decision-making process.

Overall, TrustRadius stands as an indispensable tool within the marketplace, empowering organizations to compare, evaluate, and ultimately choose the technology solutions that drive business success.

TrustRadius Summary

TrustRadius is a trusted platform that delivers comprehensive business technology reviews for both buyers and vendors. As part of the B2B Marketplaces category, TrustRadius is designed to help organizations navigate the increasingly complex world of software solutions by providing in‐depth product content, detailed research reports, and an advanced review search option.

Founded in 2012 and based in Austin, TX, TrustRadius has built a reputation for hosting a vast array of technology reviews that enable companies to make informed purchasing decisions by comparing product features and benefits. The platform encourages transparency by offering an open forum where users can submit and update their reviews, ensuring that insights remain current and relevant. With extensive insights and a deep category and product taxonomy, TrustRadius presents comparisons in a clear manner that simplifies the research process.

Key Features of TrustRadius

  • Review Search: The search functionality allows users to quickly locate reviews that match specific criteria, simplifying the process of finding relevant information.
  • Review Platform: Easy submission and updating of technology reviews ensures that insights reflect real user experiences and evolving market trends.
  • Product Content: Detailed descriptions and product information complement client reviews, giving potential buyers a rounded picture of each technology solution.
  • Research Reports: Regularly published reports offer an expert analysis of various software categories, providing users with additional context and market intelligence.
  • Category and Product Taxonomy: A robust classification system enables users to compare similar products side by side, streamlining the decision-making process.

In addition, TrustRadius offers a unique feature that connects buyer intent data directly to partner systems like Salesforce, allowing businesses to pinpoint companies actively researching their products. The platform’s intuitive interface and structured approach help users in not only discovering the best software options but also in understanding how different tools stack up against one another in terms of functionalities and benefits.

TrustRadius is a valuable resource for a wide range of professionals—from software developers and product managers to sales teams and customer success specialists. Its ability to showcase unbiased and thoroughly vetted insights supports smarter purchasing decisions and minimizes the risk of investing in unsuitable technology solutions.

For exclusive promotions and special deals, visit the TrustRadius deals page. If you’re looking for alternative platforms, consider ZoomInfo sales, which offers complementary insights and features to further enhance your decision-making process.

Overall, TrustRadius stands as an indispensable tool within the marketplace, empowering organizations to compare, evaluate, and ultimately choose the technology solutions that drive business success.

TrustRadius reviews

Learn what people say about TrustRadius

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62%
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Overall rating

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4
3
2
1
CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 3/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 4/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 2/6

How many integrations does the product offer?

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Popularity 4/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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TrustRadius

Pricing Range
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This only an estimated pricing range, visit TrustRadius pricing page to access all the information by clicking “Visit Now”.

$1.6k-5.8k / Month
Deals Available

This product comes with a special deal, see details

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62% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

TrustRadius is a trusted platform that delivers comprehensive business technology reviews for both buyers and vendors. As part of the B2B Marketplaces category, TrustRadius is designed to help organizations navigate the increasingly complex world of software solutions by providing in‐depth product content, detailed research reports, and an advanced review search option.

Founded in 2012 and based in Austin, TX, TrustRadius has built a reputation for hosting a vast array of technology reviews that enable companies to make informed purchasing decisions by comparing product features and benefits. The platform encourages transparency by offering an open forum where users can submit and update their reviews, ensuring that insights remain current and relevant. With extensive insights and a deep category and product taxonomy, TrustRadius presents comparisons in a clear manner that simplifies the research process.

Key Features of TrustRadius

  • Review Search: The search functionality allows users to quickly locate reviews that match specific criteria, simplifying the process of finding relevant information.
  • Review Platform: Easy submission and updating of technology reviews ensures that insights reflect real user experiences and evolving market trends.
  • Product Content: Detailed descriptions and product information complement client reviews, giving potential buyers a rounded picture of each technology solution.
  • Research Reports: Regularly published reports offer an expert analysis of various software categories, providing users with additional context and market intelligence.
  • Category and Product Taxonomy: A robust classification system enables users to compare similar products side by side, streamlining the decision-making process.

In addition, TrustRadius offers a unique feature that connects buyer intent data directly to partner systems like Salesforce, allowing businesses to pinpoint companies actively researching their products. The platform’s intuitive interface and structured approach help users in not only discovering the best software options but also in understanding how different tools stack up against one another in terms of functionalities and benefits.

TrustRadius is a valuable resource for a wide range of professionals—from software developers and product managers to sales teams and customer success specialists. Its ability to showcase unbiased and thoroughly vetted insights supports smarter purchasing decisions and minimizes the risk of investing in unsuitable technology solutions.

For exclusive promotions and special deals, visit the TrustRadius deals page. If you’re looking for alternative platforms, consider ZoomInfo sales, which offers complementary insights and features to further enhance your decision-making process.

Overall, TrustRadius stands as an indispensable tool within the marketplace, empowering organizations to compare, evaluate, and ultimately choose the technology solutions that drive business success.

Pros
  • Valuable user insights for informed decisions
  • Easy-to-use interface for beginners
  • Offers incentives for reviews
  • Detailed software comparison and analysis
Cons
  • Some reviews may be fake or repetitive
  • Cluttered and less intuitive navigation
  • Delayed customer service responses
  • Slow review publication process
Subscribed Score Metrics
22/36 Metric achieved
MetricsScore
Customer Support4/6
Security3/6
Ease of Use4/6
Value of Money5/6
Integration2/6
Popularity4/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
4/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
3/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
2/6 Metric Checks
TrustRadius Pricing Range
$1.6k-5.8k / Month

TrustRadius Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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TrustRadius

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Need to cancel TrustRadius? Here is how
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To cancel a TrustRadius product, contact their support team directly. Details on cancellation procedures are not publicly listed on their site. Reach out for personalized assistance.

How to Cancel the TrustRadius

To cancel a TrustRadius product, contact their support team directly. Details on cancellation procedures are not publicly listed on their site. Reach out for personalized assistance.

Every else you need to know about TrustRadius
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if TrustRadius is right for you.

Pricing Range
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This only an estimated pricing range, visit TrustRadius pricing page to access all the information by clicking “Visit Now”.

$1.6k-5.8k / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now