How to Cancel Vena

To cancel a Vena product order or subscription, follow these steps:

1. Contact Customer Support: Reach out to Vena’s customer support team via email at support@venacbd.com for CBD products or support@venavena.com for other Vena products. Explain your reason for cancellation and provide your order details.

2. Return Policy: If you have already received the product, you may be eligible for a return within 30 days of delivery. Ensure the product is unused and in its original packaging. Visit the Return Portal for Vena CBD or contact Venavena support for instructions.

3. Refund Processing: Refunds are typically processed within 3 to 5 business days after the returned item is accepted. Refunds are applied to the original payment method.

4. Account Management: If you have an account, log in to manage your subscriptions or contact support to assist with cancellations.

5. Termination of Services: For API services, provide written notice to terminate the agreement, and cease all use of the Vena API upon termination.