How to Cancel Whova

To cancel or manage your involvement with an event on Whova, follow these steps:

Signing Out and Deleting Account

If you want to completely disengage from Whova, you will need to sign out and consider deleting your account. Here’s how you can do it:

• Sign out of the Whova app or web portal using the logout option.
• To delete your account, you would typically need to contact the event organizers or Whova support, as there is no direct option for users to delete their accounts from the app.

Leaving an Event

If you want to leave a specific event on Whova:

• Go to the event page within the Whova app or web portal.
• Look for an option to leave or unsubscribe from the event. However, this option may not be directly available to attendees.
• If you cannot find this option, contact the event organizers or Whova support for assistance.

Deleting an Event (For Organizers)

If you are an event organizer and need to delete an event from Whova:

• You need to contact Whova support at [email protected] and request that your event be taken off of the dashboard.
• The support team will delete your event as soon as possible.

Cancelling Meetings or Meetups

To cancel a meeting or meetup you have scheduled:

• Go to the Community Board and find the meetup you are interested in.
• Click into the meetup details and look for an option to cancel or withdraw your RSVP.
• If you are the organizer of the meetup, you can cancel it directly from the meetup page.

Technical Issues During Cancellation

If you encounter any technical issues during the cancellation process:

• Ensure you are using the correct links and credentials.
• If you are unable to join or manage sessions, try joining from the Zoom client instead of the Whova app, or contact the session host for assistance.
• For other technical issues, contact Whova support for help.