Zoho Assist Overview of Reviews & Product Details - 2025
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Zoho Assist

Zoho Assist is a user-friendly and secure remote support software designed for IT teams, small businesses, and independent technicians. It enables seamless remote access, screen sharing, and file transfer across devices without requiring prior installation. With affordable plans and robust features like unattended access, multi-monitor support, and session recording, Zoho Assist ensures efficient and reliable remote troubleshooting. It offers cross-platform compatibility and supports major web proxies and firewalls.

Zoho Assist

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Seamless Integrations
Seamless Integrations
Connect easily with your favorite tools.
Smart Automation
Smart Automation
Save time with AI-powered workflows.
Fully Customizable
Fully Customizable
Tailor it to your brand and workflow.

Zoho Assist is a leading solution in the Remote Desktop Software category, providing seamless remote support, screen sharing, and unattended access tools. This browser-based tool allows users to remotely manage systems without requiring pre-installed software, making it suitable for IT support teams, outsourced IT services, and small to medium-sized businesses. Boasting an intuitive interface, cross-platform capabilities, and robust security features, Zoho Assist ensures reliable and secure remote connections. Explore exclusive deals. For alternative solutions, consider TeamViewer.

Why Use Zoho Assist?

Choosing Zoho Assist offers numerous benefits:

  • Comprehensive Remote Support: From on-demand sessions to unattended access, Zoho Assist supports all major platforms, ensuring compatibility across devices, including Mac, Windows, Linux, iOS, and Android.
  • Ease of Use: Designed with simplicity in mind, the platform is easy to deploy and requires minimal setup. Features like instant chat, session recording, and file transfer provide smooth interactions between technicians and clients.
  • Secure Connections: Enhanced security features, including multi-factor authentication and data encryption, ensure all sessions are safe and compliant with standards like GDPR and HIPAA.
  • Scalable Pricing Plans: Accessibility options range from a free plan to enterprise-ready solutions with advanced features like remote printing, voice and video chat, and session audits. This scalability meets the needs of individual users, SMBs, and large enterprises.

Key Features

  • Platform Agnostic: Works across a wide array of systems and devices.
  • File Transfer: Quickly send files between devices during support sessions.
  • Session Recording: Keep logs of sessions for monitoring and compliance.
  • Rebranding: Provide a professional experience by customizing the tool to reflect your brand.
  • Integration Ready: Integrates seamlessly with other Zoho products and third-party solutions.

Who is Zoho Assist For?

  • IT Teams: Streamline troubleshooting and maintenance for in-house or remote setups.
  • Outsourced IT Firms: Deliver real-time support for multiple clients simultaneously.
  • Technicians: Employ versatile diagnostic tools to ensure fast issue resolution across devices.
  • SMBs: Gain efficient support management without investing in complex infrastructure.

Zoho Assist is an essential tool for businesses seeking cost-effective, secure, and versatile remote support solutions.

Zoho Assist Summary

Zoho Assist is a leading solution in the Remote Desktop Software category, providing seamless remote support, screen sharing, and unattended access tools. This browser-based tool allows users to remotely manage systems without requiring pre-installed software, making it suitable for IT support teams, outsourced IT services, and small to medium-sized businesses. Boasting an intuitive interface, cross-platform capabilities, and robust security features, Zoho Assist ensures reliable and secure remote connections. Explore exclusive deals. For alternative solutions, consider TeamViewer.

Why Use Zoho Assist?

Choosing Zoho Assist offers numerous benefits:

  • Comprehensive Remote Support: From on-demand sessions to unattended access, Zoho Assist supports all major platforms, ensuring compatibility across devices, including Mac, Windows, Linux, iOS, and Android.
  • Ease of Use: Designed with simplicity in mind, the platform is easy to deploy and requires minimal setup. Features like instant chat, session recording, and file transfer provide smooth interactions between technicians and clients.
  • Secure Connections: Enhanced security features, including multi-factor authentication and data encryption, ensure all sessions are safe and compliant with standards like GDPR and HIPAA.
  • Scalable Pricing Plans: Accessibility options range from a free plan to enterprise-ready solutions with advanced features like remote printing, voice and video chat, and session audits. This scalability meets the needs of individual users, SMBs, and large enterprises.

Key Features

  • Platform Agnostic: Works across a wide array of systems and devices.
  • File Transfer: Quickly send files between devices during support sessions.
  • Session Recording: Keep logs of sessions for monitoring and compliance.
  • Rebranding: Provide a professional experience by customizing the tool to reflect your brand.
  • Integration Ready: Integrates seamlessly with other Zoho products and third-party solutions.

Who is Zoho Assist For?

  • IT Teams: Streamline troubleshooting and maintenance for in-house or remote setups.
  • Outsourced IT Firms: Deliver real-time support for multiple clients simultaneously.
  • Technicians: Employ versatile diagnostic tools to ensure fast issue resolution across devices.
  • SMBs: Gain efficient support management without investing in complex infrastructure.

Zoho Assist is an essential tool for businesses seeking cost-effective, secure, and versatile remote support solutions.

Zoho Assist reviews

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Overall rating

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CX 5/6

How good is the customer support based on subscribed’s assessment

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Security 5/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 6/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 6/6

What is the value for money based on Subscribed’s assessment?

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Integration 4/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Zoho Assist

Pricing Range
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This only an estimated pricing range, visit Zoho Assist pricing page to access all the information by clicking “Visit Now”.

$10-$24 / Month
Deals Available

This product comes with a special deal, see details

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90% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Zoho Assist is a leading solution in the Remote Desktop Software category, providing seamless remote support, screen sharing, and unattended access tools. This browser-based tool allows users to remotely manage systems without requiring pre-installed software, making it suitable for IT support teams, outsourced IT services, and small to medium-sized businesses. Boasting an intuitive interface, cross-platform capabilities, and robust security features, Zoho Assist ensures reliable and secure remote connections. Explore exclusive deals. For alternative solutions, consider TeamViewer.

Why Use Zoho Assist?

Choosing Zoho Assist offers numerous benefits:

  • Comprehensive Remote Support: From on-demand sessions to unattended access, Zoho Assist supports all major platforms, ensuring compatibility across devices, including Mac, Windows, Linux, iOS, and Android.
  • Ease of Use: Designed with simplicity in mind, the platform is easy to deploy and requires minimal setup. Features like instant chat, session recording, and file transfer provide smooth interactions between technicians and clients.
  • Secure Connections: Enhanced security features, including multi-factor authentication and data encryption, ensure all sessions are safe and compliant with standards like GDPR and HIPAA.
  • Scalable Pricing Plans: Accessibility options range from a free plan to enterprise-ready solutions with advanced features like remote printing, voice and video chat, and session audits. This scalability meets the needs of individual users, SMBs, and large enterprises.

Key Features

  • Platform Agnostic: Works across a wide array of systems and devices.
  • File Transfer: Quickly send files between devices during support sessions.
  • Session Recording: Keep logs of sessions for monitoring and compliance.
  • Rebranding: Provide a professional experience by customizing the tool to reflect your brand.
  • Integration Ready: Integrates seamlessly with other Zoho products and third-party solutions.

Who is Zoho Assist For?

  • IT Teams: Streamline troubleshooting and maintenance for in-house or remote setups.
  • Outsourced IT Firms: Deliver real-time support for multiple clients simultaneously.
  • Technicians: Employ versatile diagnostic tools to ensure fast issue resolution across devices.
  • SMBs: Gain efficient support management without investing in complex infrastructure.

Zoho Assist is an essential tool for businesses seeking cost-effective, secure, and versatile remote support solutions.

Pros
  • Easy to deploy and use
  • Affordable pricing
  • Supports cross-platform access
  • Reliable and feature-rich
Cons
  • Issues with unstable internet
  • Mac connectivity challenges
  • Occasional connection drops
  • Slow app launch at times
Subscribed Score Metrics
32/36 Metric achieved
MetricsScore
Customer Support5/6
Security5/6
Ease of Use6/6
Value of Money6/6
Integration4/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
6/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
Zoho Assist Pricing Range
$10-$24 / Month

Zoho Assist Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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Zoho Assist
Zoho Assist

What else exists next to Zoho Assist
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A list of platforms similar to Zoho Assist, helping you evaluate which tool best matches your needs.

Need to cancel Zoho Assist? Here is how
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Thinking about how to cancel Zoho Assist this is how you do it!

To cancel a Zoho Assist subscription:

  • Log into your Zoho Assist account.
  • Navigate to Settings > Organization > Subscription.
  • Choose to end the subscription immediately or schedule a cancellation.
  • Confirm the cancellation to complete the process.

How to Cancel the Zoho Assist

To cancel a Zoho Assist subscription:

  • Log into your Zoho Assist account.
  • Navigate to Settings > Organization > Subscription.
  • Choose to end the subscription immediately or schedule a cancellation.
  • Confirm the cancellation to complete the process.
Every else you need to know about Zoho Assist
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Zoho Assist is right for you.

Pricing Range
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This only an estimated pricing range, visit Zoho Assist pricing page to access all the information by clicking “Visit Now”.

$10-$24 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now