Zoho Assist Pricing and Features overview 2025
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Zoho Assist
90%
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Zoho Assist

90%

Zoho Assist is a user-friendly and secure remote support software designed for IT teams, small businesses, and independent technicians. It enables seamless remote access, screen sharing, and file transfer across devices without requiring prior installation. With affordable plans and robust features like unattended access, multi-monitor support, and session recording, Zoho Assist ensures efficient and reliable remote troubleshooting. It offers cross-platform compatibility and supports major web proxies and firewalls.

Pricing and Features

Zoho CRM Pricing

Plan Annual Billing (per user/month) Monthly Billing (per user/month) Features
Free Edition Free (up to 3 users) Free (up to 3 users) Limited functionality
Standard $14 $20 Basic CRM features
Professional $23 $35 Advanced CRM features, including sales pipeline management
Enterprise $40 $50 Custom modules, conversational AI, multi-user portals, data encryption
Ultimate $52 $65 All Enterprise features plus additional storage and advanced analytics
Plus (or Ultimate with additional features) $57 $57 All Ultimate features plus additional advanced features

Zoho Assist Pricing

Plan Cost Features
Free Plan Free One remote support technician, access to five unattended computers, instant chat, desktop app, multi-monitor navigation, User Account Control compatibility, clipboard sharing, cross-platform support, user management, organization roles, one concurrent session
Remote Standard $10 per technician, per month (annual billing) Everything in the Free plan, plus file transfer, remote reboot, session transfer, custom reports, screen capture, voice chat, email configuration, Zendesk integration, two simultaneous sessions
Remote Professional $15 per technician, per month (annual billing) Everything in the Remote Standard plan, plus mobile apps, scheduled sessions, screen-share and capture, session notes, custom email templates, rebranding, advanced reports, mobile and IoT device support, four simultaneous sessions
Remote Enterprise $24 per technician, per month (annual billing) Everything in the Remote Professional plan, plus departments, session recording, service queues through a self-service portal, session audits, remote printing, video chat, contact management, annotation, customer widget, six simultaneous sessions
Unattended Access Standard $10 per month for 25 unattended computers and unlimited technicians (annual billing) Everything in the Free plan, plus computer grouping, group permissions, bulk deployment, Wake-on-LAN, file transfer, remote power options, session confirmations and notes, remote screen-blanking, custom reports, technician mobile apps, email configuration, voice chat, screen capture
Unattended Access Professional $15 per month for 25 unattended computers and unlimited technicians (annual billing) Everything in the Unattended Access Standard plan, plus session recording, remote print, annotation, diagnostic tools, video chat, custom email templates, departments, rebranding, advanced reports, mobile and IoT device support