Zoho Expense Reviews - Pros & Cons, Ratings & more - 2025
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Zoho Expense
80%
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Zoho Expense

80%

Zoho Expense is a comprehensive travel and expense management solution designed to automate expense reporting and streamline corporate travel workflows. It features receipt scanning, multi-level approval workflows, card reconciliation, and real-time expense tracking to help businesses control spending effectively. Its seamless integration with popular accounting software and customizable options make it ideal for organizations of all sizes. Accessible via web and mobile, Zoho Expense enhances productivity and ensures compliance with policy rules.

Subscribed Reviews

80% Subscribed Score

Analysis

Zoho Expense is a powerful and cost-effective travel and expense management software designed for businesses, freelancers, and startups. Its key features include receipt scanning, expense categorization, multi-level approvals, and integration with Zoho Books/CRM. It automates repetitive expense tasks, improving accuracy and operational efficiency.

Compared to alternatives like SAP Concur or Expensify, Zoho Expense is affordable and user-friendly, appealing to marketers and designers needing scalable and intuitive solutions. However, limited support for advanced integrations may hinder developers with complex needs. Customer support is responsive but occasionally criticized for delays. Plans start at $0 for freelancers; Premium costs $7/user/month. Overall, Zoho Expense balances features and affordability effectively.

Subscribed Score Metrics
28/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
MetricsScore
Customer Support4/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration4/6
Popularity6/6
Radar Chart Table View
Pros & Cons
Highly customizable and feature-rich tool.
Seamless receipt autoscan and OCR functionality.
Effective multi-device integration and user-friendly interface.
Good automation for expense tracking and reporting.
Some credit card integrations are complex.
Customer support may lack consistency.
Mobile app less robust than web version.
High cost compared to alternatives for basic features.

Reviews of Zoho Expense from other platforms

Other Alternatives

Navan is an integrated travel and expense management platform that streamlines booking, automates expense reporting, and enhances user experience. It serves business travelers, finance teams, corporate managers, and HR departments efficiently.

Emburse Expense Professional simplifies corporate expense management with automated receipt capture, policy compliance, and seamless accounting integration. It enhances control over spending, benefiting finance teams, business travelers, SMEs, and corporate managers.

SAP Concur streamlines travel and expense management with integrated solutions, enhancing visibility, control, and compliance. It automates processes for finance teams, travel managers, business travelers, and global enterprises, improving efficiency and productivity.