How to Cancel PostPilot (2026)

How to cancel PostPilot

How to Cancel PostPilot

Cancellation Process

PostPilot allows you to cancel your subscription at any time with no long-term contracts or penalties. Follow these steps to cancel your account:

1. Log into Your Account: Visit the PostPilot platform and sign in with your credentials
2. Access Account Settings: Navigate to your account settings or billing section in the dashboard
3. Locate Subscription Management: Find the subscription or billing management area
4. Select Cancel Subscription: Choose the option to cancel or downgrade your current plan
5. Confirm Cancellation: Review the cancellation terms and confirm your request
6. Verify Confirmation: Check your email for a cancellation confirmation from PostPilot

What Happens After Cancellation

• Your paid plan access will terminate at the end of the current billing cycle
• You can downgrade to the Free plan to retain access to basic platform features and data reports
• Your campaign data and customer information remain in your account for 60 days of tracking after your final postcard send
• You will no longer be billed for postcard sends or subscription fees

Important Notes

• No contracts mean no cancellation fees or penalties
• You can cancel monthly or annual subscriptions at any time
• If you paid for an annual plan, review PostPilot’s refund policy regarding unused service time
• To pause campaigns without canceling, you can stop automated triggers within your account settings
• You may downgrade to the Free plan instead of fully canceling to maintain platform access

Contact Support

If you experience issues canceling or need assistance, contact PostPilot’s customer support team through the platform or website for personalized help.