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How to Cancel RudderStack (2026)

How to cancel RudderStack

How to Cancel RudderStack Subscription

RudderStack offers self-service cancellation for cloud plans. Follow these steps:

  1. Log in to your RudderStack account at the dashboard.
  2. Navigate to Settings > Billing or Account > Subscriptions.
  3. Select your plan and click Cancel Subscription or Downgrade to Free.
  4. Confirm cancellation – choose end-of-period to avoid immediate stop.
  5. Receive confirmation email with details.

For self-hosted (open-source), no subscription to cancel; simply stop usage.

Notes:

  • Free plan users have nothing to cancel.
  • Contact [email protected] if issues arise.
  • Data remains accessible until billing period ends.