How to Cancel JobAdder

To cancel your JobAdder account, follow these steps:

Access Your Account Settings

Log in to your JobAdder account and navigate to the account settings. This is typically found by clicking on your profile icon located at the top right-hand corner of the JobAdder header, which will open a pop-up menu. Select "My account" from this menu.

Initiate the Cancellation Process

Once in your account settings, look for the section related to your account subscription or membership. You may need to contact JobAdder’s customer support team to initiate the cancellation process, as the exact steps to cancel directly from the account settings are not explicitly outlined in the available documentation.

Contact Customer Support

Reach out to JobAdder’s customer support team to request the cancellation of your account. You can do this by submitting a request through their support channels, such as emailing their support team or using any available contact forms on their website.

Data Management

After your account is terminated, JobAdder will irretrievably delete the data stored in your account 90 days later. If you need a backup of your data, you must request it prior to the deletion. Backups are irretrievably deleted two weeks after they are generated.

Finalize Cancellation

Ensure that you receive confirmation from JobAdder that your account has been successfully terminated. This confirmation will help you verify that the cancellation process is complete.

Post-Cancellation

After cancellation, any candidates held in a ‘pending state’ will be automatically deleted if they are past the one-month grace period. Also, note that candidates can opt-out and request deletion of their data through the CareerUpdate portal.

By following these steps, you can ensure that your JobAdder account is cancelled effectively.