How to Cancel ProfitKey ERP

To cancel your ProfitKey ERP account, you need to follow these steps based on the general billing and account management policies of ECI Software Solutions:

Cancellation Request

• You must contact the ECI Software Solutions billing and receivables team directly to initiate the cancellation process. This can be done via email or phone.

Contact Information

• Email: [email protected]
• Phone: Contact the customer service number provided on the ECI Software Solutions website.

Cancellation Process

• Inform the team that you wish to cancel your ProfitKey ERP account. Provide your account details, including the company name, account number, and any other relevant information.

Effective Date of Cancellation

• The cancellation will likely take effect at the end of the current billing cycle, as specific terms may vary depending on your subscription agreement.

Final Billing and Payments

• Ensure all outstanding payments are settled before the cancellation takes effect. Any unpaid amounts will still be due and payable.

Access and Data

• You will retain access to your account until the end of the billing cycle. After the cancellation is effective, your account will be deactivated, and you may no longer have access to the services.

Additional Considerations

• If there are any credit memos or unapplied payments on your account, you may need to contact the ECI team to have these applied or refunded accordingly.

By following these steps, you can ensure a smooth cancellation of your ProfitKey ERP account with ECI Software Solutions.