How to Cancel TherapyCharts - Subscribed.FYI
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TherapyCharts
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TherapyCharts

38%

TherapyCharts is a HIPAA-compliant, web-based EHR software designed for mental health professionals. It provides access to Wiley PracticePlanners for treatment, notes, and homework, streamlining documentation workflows. The platform is compatible with multiple operating systems, enabling secure access to patient records from any location. With a focus on simplicity, it supports practitioners in managing patient care efficiently.

How to Cancel TherapyCharts

To cancel your TherapyCharts account, you need to follow these steps, as the process is not explicitly outlined on their website but can be inferred from their subscription and termination policies:

Notification and Preparation

  • Before initiating the cancellation, ensure you have exported any necessary data from your account, as data may be deleted following the termination of the service.

Contacting Support

  • Since the account cancellation process is not automated and requires direct interaction with TherapyCharts, you will need to contact their customer support. You can do this by using the feedback mechanism built into the application or by calling their phone support at 866-288-9758.

Requesting Cancellation

  • When contacting support, clearly state your intention to cancel your account. Provide any necessary account details to facilitate the process.
  • If you are accepting on behalf of your employer or another entity, ensure you have the legal authority to bind them to this action.

Termination Confirmation

  • Once the request is processed, the support team will terminate your account. Note that any breach of payment obligations or unauthorized use can also lead to account termination by TherapyCharts, but in this case, it will be at your request.

Post-Cancellation

  • After the account is terminated, you will no longer have access to the service, and any user logins will be deactivated.
  • TherapyCharts may delete the customer data following the termination, so it is crucial to export any necessary data before the cancellation is finalized.

By following these steps, you can ensure a smooth cancellation of your TherapyCharts account.