Freshdesk Pricing and Features overview 2025
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Freshdesk
83%
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Freshdesk

83%

Freshdesk is a cloud-based customer support software by Freshworks, offering streamlined ticketing, automation, and collaboration tools. It caters to businesses of all sizes, enhancing customer engagement and support efficiency, ideal for remote teams.

Pricing and Features

Plan Price (per user/month) Price (per user/year) Features
Forever Free $0 $0 Contact, deal & account management, Tasks, appointments, and notes, Activity dashboard, Rename modules, Custom fields: Basic, Product catalog
Growth $11 $108 Contact, deal & account management, Tasks, appointments, and notes, Activity dashboard, Rename modules, Custom fields: Basic, Custom fields: Advanced, Product catalog, Workflows (20), Visual sales pipelines, Multiple sales pipelines (10), Built-in chat, email, & phone, 24×5 support, Mobile app
Pro $47 $468 All Growth features plus: Custom fields: Advanced, Workflows (50), Sales goals, Built-in chat, email, & phone, 24×5 support, Mobile app, AI-powered predictive contact scoring, Custom reports & dashboards, Drag & drop journey builder
Enterprise $71 $708 All Pro features plus: Workflows (100), Sales Forecasting, Advanced custom fields and reports, Enhanced security and compliance features