Help Scout Pricing and Features overview 2025
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Help Scout
88%
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Help Scout

88%

Help Scout is a customer service platform offering shared inboxes, knowledge bases, and live chat for efficient communication. It serves SMBs, support teams, e-commerce, and SaaS companies, enhancing customer satisfaction and support.

Pricing and Features

Plan Name Monthly Cost (per user) Mailboxes Doc Sites User Limit API Calls/Min Key Features
Standard $20 2 1 Up to 25 Basic Email, Live chat, Beacon help widget, basic API access
Plus $40 5 2 Unlimited 400 All standard features, advanced permission and integration
Company $65 Unlimited Unlimited Unlimited 800 All plus features, enterprise security, dedicated support