SuiteCRM Overview of Reviews & Product Details - 2025
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SuiteCRM

SuiteCRM is a robust, open-source Customer Relationship Management (CRM) platform designed to meet the needs of businesses of any size. Highly customizable and scalable, it offers a comprehensive suite of tools, including sales automation, marketing, customer support, and analytics. With no licensing fees, it provides a cost-effective alternative to proprietary CRMs, empowering businesses to enhance customer interactions and optimize processes.

SuiteCRM

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Works Anywhere
Works Anywhere
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Fast & Efficient
Optimized for speed and performance.
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Expert Support
Help available when you need it.

SuiteCRM is an award-winning, enterprise-ready customer relationship management solution designed to suit businesses of any size. As a free, open source platform, SuiteCRM puts full control in your hands by allowing complete customization to match current or evolving business processes. Its robust feature set makes it a powerful alternative to traditional, proprietary CRM systems without the burden of per-user costs.

Key Features:

  • Sales Force Automation: Manage contacts and accounts, track opportunities and sales pipelines, and streamline quotes and order management all within an intuitive interface.
  • Marketing Automation: Leverage integrated campaign management and lead management capabilities to nurture prospects and drive conversion.
  • Customer Support: Utilize comprehensive case management, an extensive knowledge base, and customer support portal features to ensure prompt resolution of customer issues.
  • Reporting and Analytics: Create dynamic dashboards and custom reports to visualize business performance and support data-driven decision making.

Built on an open source framework, SuiteCRM empowers developers and IT teams with the freedom to modify core elements, add custom modules, and use integration APIs along with data import/export tools, ensuring seamless interconnectivity with existing business systems. Its performance, reliability, and extensive customization options allow organizations to tailor the application as needed without sacrificing usability or scalability.

Why Choose SuiteCRM?

Choosing SuiteCRM means opting for flexibility and cost efficiency. The platform’s adaptability supports various business operations—from managing customer data and tracking sales processes to executing targeted marketing campaigns and providing top-notch customer support. Its rich feature set eliminates the compromises often seen in standard CRM applications, while the open source model ensures that you can scale and innovate without additional licensing fees.

Who Can Benefit from SuiteCRM?

  • Small and Medium Businesses: Get enterprise-level tools without a heavy price tag.
  • Large Enterprises: Enjoy scalability and extensive customization to meet complex operational requirements.
  • Developers and IT Professionals: Leverage full access to the source code to build tailored modules and integrations.
  • Sales and Marketing Teams: Streamline customer engagement and optimize workflows for better performance.

SuiteCRM is not only feature rich but also offers a high degree of flexibility, making it an ideal fit for organizations intent on streamlining operations and enhancing customer relationships. Discover how a dynamic, customizable CRM can transform your business processes with a tool that adapts to your unique needs.

Explore the full potential of SuiteCRM today and take advantage of exclusive offers by visiting the SuiteCRM deals page. For those considering alternatives, check out Pipedrive. SuiteCRM stands out in the CRM Software category, offering a comprehensive, adaptable solution for every business need.

SuiteCRM Summary

SuiteCRM is an award-winning, enterprise-ready customer relationship management solution designed to suit businesses of any size. As a free, open source platform, SuiteCRM puts full control in your hands by allowing complete customization to match current or evolving business processes. Its robust feature set makes it a powerful alternative to traditional, proprietary CRM systems without the burden of per-user costs.

Key Features:

  • Sales Force Automation: Manage contacts and accounts, track opportunities and sales pipelines, and streamline quotes and order management all within an intuitive interface.
  • Marketing Automation: Leverage integrated campaign management and lead management capabilities to nurture prospects and drive conversion.
  • Customer Support: Utilize comprehensive case management, an extensive knowledge base, and customer support portal features to ensure prompt resolution of customer issues.
  • Reporting and Analytics: Create dynamic dashboards and custom reports to visualize business performance and support data-driven decision making.

Built on an open source framework, SuiteCRM empowers developers and IT teams with the freedom to modify core elements, add custom modules, and use integration APIs along with data import/export tools, ensuring seamless interconnectivity with existing business systems. Its performance, reliability, and extensive customization options allow organizations to tailor the application as needed without sacrificing usability or scalability.

Why Choose SuiteCRM?

Choosing SuiteCRM means opting for flexibility and cost efficiency. The platform’s adaptability supports various business operations—from managing customer data and tracking sales processes to executing targeted marketing campaigns and providing top-notch customer support. Its rich feature set eliminates the compromises often seen in standard CRM applications, while the open source model ensures that you can scale and innovate without additional licensing fees.

Who Can Benefit from SuiteCRM?

  • Small and Medium Businesses: Get enterprise-level tools without a heavy price tag.
  • Large Enterprises: Enjoy scalability and extensive customization to meet complex operational requirements.
  • Developers and IT Professionals: Leverage full access to the source code to build tailored modules and integrations.
  • Sales and Marketing Teams: Streamline customer engagement and optimize workflows for better performance.

SuiteCRM is not only feature rich but also offers a high degree of flexibility, making it an ideal fit for organizations intent on streamlining operations and enhancing customer relationships. Discover how a dynamic, customizable CRM can transform your business processes with a tool that adapts to your unique needs.

Explore the full potential of SuiteCRM today and take advantage of exclusive offers by visiting the SuiteCRM deals page. For those considering alternatives, check out Pipedrive. SuiteCRM stands out in the CRM Software category, offering a comprehensive, adaptable solution for every business need.

SuiteCRM reviews

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Overall rating

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CX 3/6

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Security 3/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 4/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 6/6

What is the value for money based on Subscribed’s assessment?

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Integration 4/6

How many integrations does the product offer?

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Popularity 5/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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SuiteCRM

Pricing Range
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This only an estimated pricing range, visit SuiteCRM pricing page to access all the information by clicking “Visit Now”.

$109-$662 / Month
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This product comes with a special deal, see details

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71% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

SuiteCRM is an award-winning, enterprise-ready customer relationship management solution designed to suit businesses of any size. As a free, open source platform, SuiteCRM puts full control in your hands by allowing complete customization to match current or evolving business processes. Its robust feature set makes it a powerful alternative to traditional, proprietary CRM systems without the burden of per-user costs.

Key Features:

  • Sales Force Automation: Manage contacts and accounts, track opportunities and sales pipelines, and streamline quotes and order management all within an intuitive interface.
  • Marketing Automation: Leverage integrated campaign management and lead management capabilities to nurture prospects and drive conversion.
  • Customer Support: Utilize comprehensive case management, an extensive knowledge base, and customer support portal features to ensure prompt resolution of customer issues.
  • Reporting and Analytics: Create dynamic dashboards and custom reports to visualize business performance and support data-driven decision making.

Built on an open source framework, SuiteCRM empowers developers and IT teams with the freedom to modify core elements, add custom modules, and use integration APIs along with data import/export tools, ensuring seamless interconnectivity with existing business systems. Its performance, reliability, and extensive customization options allow organizations to tailor the application as needed without sacrificing usability or scalability.

Why Choose SuiteCRM?

Choosing SuiteCRM means opting for flexibility and cost efficiency. The platform’s adaptability supports various business operations—from managing customer data and tracking sales processes to executing targeted marketing campaigns and providing top-notch customer support. Its rich feature set eliminates the compromises often seen in standard CRM applications, while the open source model ensures that you can scale and innovate without additional licensing fees.

Who Can Benefit from SuiteCRM?

  • Small and Medium Businesses: Get enterprise-level tools without a heavy price tag.
  • Large Enterprises: Enjoy scalability and extensive customization to meet complex operational requirements.
  • Developers and IT Professionals: Leverage full access to the source code to build tailored modules and integrations.
  • Sales and Marketing Teams: Streamline customer engagement and optimize workflows for better performance.

SuiteCRM is not only feature rich but also offers a high degree of flexibility, making it an ideal fit for organizations intent on streamlining operations and enhancing customer relationships. Discover how a dynamic, customizable CRM can transform your business processes with a tool that adapts to your unique needs.

Explore the full potential of SuiteCRM today and take advantage of exclusive offers by visiting the SuiteCRM deals page. For those considering alternatives, check out Pipedrive. SuiteCRM stands out in the CRM Software category, offering a comprehensive, adaptable solution for every business need.

Pros
  • Highly customizable and scalable.
  • Free to use with no licensing fees.
  • Offers extensive features like workflows and integrations.
  • Supports multiple modules for various business needs.
Cons
  • Outdated user interface design.
  • Limited and slow community support.
  • Buggy modules, particularly email features.
  • Complex installation and configuration process.
Subscribed Score Metrics
25/36 Metric achieved
MetricsScore
Customer Support3/6
Security3/6
Ease of Use4/6
Value of Money6/6
Integration4/6
Popularity5/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
4/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
3/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
6/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
3/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
SuiteCRM Pricing Range
$109-$662 / Month

SuiteCRM Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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SuiteCRM

What else exists next to SuiteCRM
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A list of platforms similar to SuiteCRM, helping you evaluate which tool best matches your needs.

Need to cancel SuiteCRM? Here is how
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Thinking about how to cancel SuiteCRM this is how you do it!

To cancel a SuiteCRM product:

  • Contact the support team through the ‘Contact us’ page and select ‘Request Refund’ from the dropdown.
  • Alternatively, email store@suitecrmstore.com for assistance.
  • Note the 30-day cancellation policy and request a data backup if needed.

How to Cancel the SuiteCRM

To cancel a SuiteCRM product:

  • Contact the support team through the ‘Contact us’ page and select ‘Request Refund’ from the dropdown.
  • Alternatively, email store@suitecrmstore.com for assistance.
  • Note the 30-day cancellation policy and request a data backup if needed.
Every else you need to know about SuiteCRM
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if SuiteCRM is right for you.

Pricing Range
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This only an estimated pricing range, visit SuiteCRM pricing page to access all the information by clicking “Visit Now”.

$109-$662 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now